Executive Kia - Service Center

Adam was very friendly and helpful. I have nothing else to say here. Thank you I have nothing else to say here. Thank you More

The Service center representatives are very pleasant and communicative and keep you updated throughout the service process communicative and keep you updated throughout the service process More

I am satisfied with service Staff is pleasant I didn’t Wait for long time Wait for long time More

Needed tires, got them from KIA. Adam took good care of me. Got tires on and I was out of there! Great job Adam, always a pleasure to work with you. Adam took good care of me. Got tires on and I was out of there! Great job Adam, always a pleasure to work with you. More

They were fast and quick to send me a video of my car as she was working on it she was working on it More

Executive Kia is excellent place or company to deal with cuz they no what to do for their customers cuz they no what to do for their customers More

Excellent service. I felt welcome and the personnel was kind. Thanks so much for taking care of my car. I felt welcome and the personnel was kind. Thanks so much for taking care of my car. More

Good and bad things to say about Kia and service. Was there because of a noise. They ended up keeping the car (SUV) overnight and I had asked for a loner but they said they do not do that anymore. Th Was there because of a noise. They ended up keeping the car (SUV) overnight and I had asked for a loner but they said they do not do that anymore. They did provide a ride to my house and luckily I did not the need of my car for those 2 days with anything that couldn’t wait. When I picked up the car I was not told that I would have to return because there was an issue with a sensor and they needed to order the part. (When I got into my car the dashboard lit up like a Christmas tree) The other issue was the original dx was that I needed new shocks and struts ( and also 4 tires) The work was done to the tune of $2700 and when I drove away the car made the same noise!! To say I was a little upset would be putting it mildly. Making yet another appointment (3rd one) and having to wait for an opening, I was given a loner because the car would be in for at least 2 days. (Surprisingly I got a loner when they didn’t do that anymore) Nice car but too many alarms and way to technical for an old lady like me. I did not pay for the sensor or the rear stabilizer bar but did have to pay for the front one (another $350) The service department (Harrison, Adam, Katie and Rick are always very polite and courteous but feel that I get treated with cookie cutter answers. On the first big job Harrison did “find”! a coupon and took 10% off, which I appreciated, but feel Kia should not be charging for an alignment when you purchase four tires and that all Kia dealerships should have a discount coupon online. Pro rate a discount on any work say over $100 or something to help the consumer. I like my Kia (3rd owner) but if I get another car will it be a Kia? I really don’t know. Thank you. More

I own three Kia’s and I will not be back. Car was there for a couple of recalls and new passenger side mirror and it took almost two weeks. That being said issue come up and I understand Car was there for a couple of recalls and new passenger side mirror and it took almost two weeks. That being said issue come up and I understand it took longer than anticipated for the mirror it is what it is. What was really disappointing was the way the car was returned. The exterior was beyond filthy especially the roof. Not sure were the car was left but a chalky white substance was all over the roof of the car. Took the cat to the car wash and still had to go home and wax/buff the roof out. I kick myself for not turning around but I was so aggravated I just left. More

Everything was excellent – thank you so much! ! I will be happy to come back again and again. ! I will be happy to come back again and again. More