Executive Jeep

There was a little bit of a wait until Meghan greeted me to commence my visit, but it was to be expected due to the current pandemic. She was wonderful and knowledgeable. I waited for my routine maintenance to commence my visit, but it was to be expected due to the current pandemic. She was wonderful and knowledgeable. I waited for my routine maintenance to be completed. It was just under 2 hours from start to finish. I appreciated the follow ups via text and in person while I waited. My car was ready and no worse for the wear. More

Treated like family with warmth and efficency... as usual. I have been a faithful customer of Executive Nissan for many years. My Nissan is great yet it is the customer service that keeps me loyal. Alberto I have been a faithful customer of Executive Nissan for many years. My Nissan is great yet it is the customer service that keeps me loyal. Alberto was incredibly efficient and kind from beginning to end. I have become accustomed to this type of treatment :-) and am happy, after all these years, to still be smiling as I walk in and out door. Thank you for a job well done on many levels... keep up the good work! Andrea More

Javier and Scott were very helpful. They both worked around my schedule to make sure that I got the car and price that I was looking for. around my schedule to make sure that I got the car and price that I was looking for. More

I recently had my Nissan GTR there for a pre-purchase inspection. Jonathan in service was extremely helpful and thorough. I highly recommend this facility. inspection. Jonathan in service was extremely helpful and thorough. I highly recommend this facility. More

Great Experience The service dept @ Executive Jeep Nissan is excellent, I was having issue with my brakes. Jonathan from the service dept didn't give up until the issu The service dept @ Executive Jeep Nissan is excellent, I was having issue with my brakes. Jonathan from the service dept didn't give up until the issue was resolved to my satisfaction. ( oddly by brakes would squeal at home, but not at Executive Jeep), John and the team worked with me, (i even took videos at home and showed them I wasn't crazy lol ) I live 40+ minutes from this Executive, and there is actually a Jeep dealer less than 15 minutes, but I prefer Executive because of people like Jonathan, and the staff that work on my car. PS. I recommend getting the Chick Fil A right next door before getting service, its a good way to kill time. lol ( they also give excellent service ) P.S.S. During Covid-19 things will be slower So bring a book or paperwork to do, I am just happy Service was open. More

On time. Great communication. Well done. Anthony did a great job. My husband waited for the car to be serviced and he was comfortable and able to use the WiFi to listen to a business call while he waited. great job. My husband waited for the car to be serviced and he was comfortable and able to use the WiFi to listen to a business call while he waited. More

Horrific experiene Our experience: When we first walked in and talked about what we were looking for Arianna showed us the two Rogues. Regular and the Sport. My daugh Our experience: When we first walked in and talked about what we were looking for Arianna showed us the two Rogues. Regular and the Sport. My daughter fell in love with the Rogue Sport that was in the show room. I told Arianna we wanted all the safety features and we looked at the sticker and it had all the features. She gave us a price. Then we wanted to test drive it, so she pulled one from outside and had us test drive it. I asked if this had all the safety features as the Rogue Sport in the showroom and she said yes. The Rogue we drove only had the backup camera. When we went back, we told her it didn’t have any safety features except the backup camera. I told her we need all the safety features and again looked at the sticker price of the car in the show room and it had all the features and she sat down and gave us another price. I asked her why it went up, you knew that was the car we wanted. Her response was “I gave you a quote on the wrong model.” Another question I kept asking was what the APR on a loan is. Answer _ “It all depends on your credit history blah, blah, blah”. I asked numerous times and we filled out what we needed, and she gave it to Jason. When we told her, we want the Rogue Sport in the showroom and will pick it up tomorrow, again I asked what the finance rate is. I told her I could get a 0% finance, so I needed to know. She went back to the office and said everyone has gone so we will do that tomorrow. When we came in the next day the first thing, I asked was for the finance rate. She proceeded to come out and have us sign all these papers. I was getting annoyed because the one question I kept on asking has not been answered and I will not sign another thing until I know. Jason came in with a 4.69% rate. I told him I can get a 0% financing and he couldn’t believe it. Then we called my niece who works at a car dealership and she told us to ask them for the buy rate from the bank. I told Arianna to tell Jason we want the buy rate from the bank. She went back and told him. When Jason came back with the paperwork, he had 4.69% on it and I said we want the buy rate from the bank, and he said that is the buy rate. I told him I know dealerships put an extra 2% on the bank rate and he said we don’t play games here the rate is the rate from the bank. I told him we will get the loan someplace else. He said it is too late because the bank already has the title since he wrote up the papers. In retrospect he lied because we did not sign the loan so the bank couldn’t have had the title. I wanted to know when I will get the information from the bank so I could pay off the loan immediately he said in two weeks. As we were signing papers warranty etc., he said one year of free oil changes. I said no, it says right here 3 years and I showed him what was on the table and what Arianna told us. He walked away saying 2 then left without changing how many years we had free oil changes. Again, more lies! He had Arianna come out with a new list as we were driving out that said 1-year free oil changes. We have a picture as proof. Our experience was a nightmare and I would never ever go back to Executive Jeep Nissan or recommend i More

Was meet at the door by Meagan who brief me on the new safe practices which were in place, She applied my coupons for my service and directed me to where I could wait. In side I found the waiting room c safe practices which were in place, She applied my coupons for my service and directed me to where I could wait. In side I found the waiting room clean and space out for the new safe practice which we have to follow. My vehicle was service in a fast manner and cleaned and was when finish. It was a good experience in all. More

Service was performed efficiently & in a timely fashion. An issue was addressed & taken care of at the same time even though the appointment was for service. An issue was addressed & taken care of at the same time even though the appointment was for service. More

Jonathan was extremely helpful and accommodated me and my work schedule. He was able to get my Jeep in for service 2 days after I called. I was able to get my Jeep in and out in one day without issues. Ver work schedule. He was able to get my Jeep in for service 2 days after I called. I was able to get my Jeep in and out in one day without issues. Very pleased with my experience. More