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Executive Jeep

North Haven, CT

4.6
1,700 Reviews
As Proud member of the Executive Auto Group, Executive Jeep is committed to giving every customer the Best Price First — no haggling, no pressure, and no surprises. Our non-commissioned sales team is here to help you find the perfect vehicle that fits your unique needs and lifestyle, not to upsell. We also offer an industry-leading exchange policy and a satisfaction guarantee, ensuring you get the absolute best car-buying experience you’ve ever had. At Executive Jeep, everything is included in the listed price, so you can shop with total confidence and clarity. Our state-of-the-art Service and Parts Center is second to none, staffed with certified, factory-trained technicians who are dedicated to fixing your vehicle right — the first time. That’s The Executive Way — and it’s why we’re consistently rated among the top dealerships in Connecticut for customer satisfaction and service excellence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,700 reviews

January 14, 2023

Friendly, knowledgeable staff. Wait time was as expected and results were explained to me by a very nice service consultant More

by PAUGUSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 14, 2023

Service was quick today and service representative Alberto Bonet was every helpful.and pleasant. Will be returning. More

by penraynic3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear Alberto was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2023

They did the work quickly kept me informed on what was going on they were friendly and polite More

by LJMASELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Jan 15, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

January 13, 2023

Promptly got my jeep in and service finished quickly! Greeted upon arrival and everything went great! More

by stabley17313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Jan 15, 2023 -

Executive Jeep responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

January 13, 2023

I was surprised that my service took less than 1 hour. However I was not thrilled that I had to wait 20 days to get the oil change. More

by akitaed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this feedback. We apologize for the wait.

January 13, 2023

I was very pleased with how willing the service department was to work with my extended warranty company. This was my first experience with Executive Nissan, and I am so happy I chose them to fix o More

by Audreyulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 13, 2023

My car was there for 2 weeks and once returned to me I had to send it back after 1 week because it wouldn’t start again. It was then there for 3 weeks. My car then started leaking oil and it was brought More

by cholmes424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Bonet
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rubin was good. And I think her name is Meghan was good when I came for oil change
Jan 16, 2023 -

Executive Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 12, 2023

Alberto provided excellent customer service. He is very thorough. Overall service done in a timely manner. Albert is an asset to the company and deserves a raise More

by L.Hines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

January 12, 2023

Tyler was very informative and helpful and kept me updated throughout the process. Great customer service. More

by RHOENAMAAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beloved Bridges, Nick Rivera, Tyler J. Leopizzo
Jan 13, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 12, 2023

Took me right away kept me informed was very nice did a great job on my car More

by MARKHUROWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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