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Euro Motorcars Germantown
Germantown, MD
283 Reviews
Welcome to Euro Motorcars Germantown!
Our goal as a luxury Mercedes-Benz dealership is to bring a new ownership experience to our customers in the Maryland, Virginia and the Washington, DC area. We have won plenty of awards since we opened our doors in 2004 but in the end, it all boils down to the experience that our customers tell us about when they leave our dealership or when they keep coming back. This is only possible with the help of our knowledgeable and friendly team.
Mercedes-Benz in Germantown is a full service facility. You will find our New Car and Pre-Owned Car Department with plenty of inventory to choose from and a large display area with over 100 cars right in the front of the dealership. Whether you are looking for the brand new C-Class, the revolutionary E-Class, customers' all-time favorite GLC, the luxury S-Class or an electric vehicle, we have them all. You will find an extensive mixture of sedans, roadsters, convertibles and SUVs as well as certified preowned cars and Mercedes-AMG models.
Our Service and Parts Department is conveniently located behind the showroom. Here you can also find our boutique full of genuine Mercedes-Benz accessories as well as our Appearance Center.
We believe that we can assist you with Mercedes-Benz sales, financing, and leasing as well as service and parts. We even have paint and dent repair specialists who are working closely with our service team and the appearance center.
We invite you to visit us to enjoy a one of a kind Mercedes-Benz experience here at Euro Motorcars Germantown in Maryland.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 283 reviews
October 24, 2009
I called to purchase a pre-owned vehicle. Craig said he would do a search and call back in 2 days - never called back. I also needed a second Smartkey fob. They gave me a price of $277. Since that was w would do a search and call back in 2 days - never called back. I also needed a second Smartkey fob. They gave me a price of $277. Since that was way high, I called all twelve dealers within a 60 mile radius. They were the highest by over $25. Because dealers want you to go twice to them, once to order and once to pick up the fob and this dealer was the closest, I asked them to match the price of another authorized MB dealer. They refused. More
by zich6
Employees Worked With
Craig, Craig Kern
October 17, 2009
I was in the process of car shopping and I was assisted by sales associate Eric who was very helpful and professional. I was able to test drive all the cars that I was interested in and although I changed by sales associate Eric who was very helpful and professional. I was able to test drive all the cars that I was interested in and although I changed my mind on the class of car I wanted 3 different times he was not annoyed and continued to be very helpful. I definitely recommend this associate and dealership my experience was very great. Thank you Eric. More
by kime410
May 05, 2009
My experience with this dealership was the most ridiculous car buying experience of my life. The car I was looking at was a pre-owned Porsche 911 Cabriolet. The salesman Bruce got the keys, and t ridiculous car buying experience of my life. The car I was looking at was a pre-owned Porsche 911 Cabriolet. The salesman Bruce got the keys, and then he asked me if I knew how to drive stick in which I told that I did, but also commented that I hadn't driven one in a few years. Based on that information alone he REFUSED to let me even sit in the driver's seat let alone drive the car. He told me it had too much power and that he didn't want to risk a crash, and offered to drive me around. I simply told him that this was ridiculous and that I have been driving stick most of my life and that it was a non-issue. He still continued to refuse to let me drive the car at all. When we got back to the dealer he spoke to the manager and said the BEST they can do was take me to an empty parking lot. HELLO?!? I'm in the market for a high-performance sports car and they are telling me the the best they can do is let me drive it in a parking lot?!? I simply told him that this was a huge waste of time and left. I honestly can't believe how a dealer can treat a customer that way and this has left a very bad taste in my mouth. More
by avacterna
Employees Worked With
Bruce
