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Euro Motorcars Germantown
Germantown, MD
288 Reviews
Welcome to Euro Motorcars Germantown!
Our goal as a luxury Mercedes-Benz dealership is to bring a new ownership experience to our customers in the Maryland, Virginia and the Washington, DC area. We have won plenty of awards since we opened our doors in 2004 but in the end, it all boils down to the experience that our customers tell us about when they leave our dealership or when they keep coming back. This is only possible with the help of our knowledgeable and friendly team.
Mercedes-Benz in Germantown is a full service facility. You will find our New Car and Pre-Owned Car Department with plenty of inventory to choose from and a large display area with over 100 cars right in the front of the dealership. Whether you are looking for the brand new C-Class, the revolutionary E-Class, customers' all-time favorite GLC, the luxury S-Class or an electric vehicle, we have them all. You will find an extensive mixture of sedans, roadsters, convertibles and SUVs as well as certified preowned cars and Mercedes-AMG models.
Our Service and Parts Department is conveniently located behind the showroom. Here you can also find our boutique full of genuine Mercedes-Benz accessories as well as our Appearance Center.
We believe that we can assist you with Mercedes-Benz sales, financing, and leasing as well as service and parts. We even have paint and dent repair specialists who are working closely with our service team and the appearance center.
We invite you to visit us to enjoy a one of a kind Mercedes-Benz experience here at Euro Motorcars Germantown in Maryland.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 288 reviews
September 25, 2014
Great Experience Superb customer service!!! I've got the best Mercedes Advisor,patient,helpful pleasant,knowledgeable and practical.Thank you Gordon..Everyone at Germa Superb customer service!!! I've got the best Mercedes Advisor,patient,helpful pleasant,knowledgeable and practical.Thank you Gordon..Everyone at Germantown has been wonderful!!! More
by Mysecond
Employees Worked With
George,Jazmine Gale Ramon, Gordon Perfater
September 23, 2014
Great customer service with a smile. The entire staff cares. From the customer service desk to the general manager Euro Mercedes Germantown displays outstanding professionalism and always offers a friendly smile From the customer service desk to the general manager Euro Mercedes Germantown displays outstanding professionalism and always offers a friendly smile or handshake. They truly care and provides the true Mercedes excellence that's why even when I do not require service I still stop by to just say hello . Regards LaMont Alex Nowlin More
by L Nowlin
September 23, 2014
Customer service I have visited the dealership serveral occasion and had one of the best customer service of my life coming from someone I can call a friend named Bren I have visited the dealership serveral occasion and had one of the best customer service of my life coming from someone I can call a friend named Brennen King. He was so much of a help by answering all my questions and following up with the service of my car. I think the dealership needs more kind, patent and helping people like Brennen to help build the companies image. More
by Don limo
Employees Worked With
Brennen King , Brennan King
September 22, 2014
Best personnal care Well maintained, pleasant environment with great customer service. Jonathan Crosman is my go-to person. He is a wonderful people person; pleasant, pa Well maintained, pleasant environment with great customer service. Jonathan Crosman is my go-to person. He is a wonderful people person; pleasant, patient when needed and clear when answering questions. Really knowledgable. Repairs that were needed were done really well. More
by Wozencroft
Employees Worked With
Jonathan Crosman
September 13, 2014
Quality Professional Service Joe Guzman is not only an ambitious and proactive Mercedes Benz Service Advisor but also an inspiring expert. Reliable and hardworking individual. Exp Joe Guzman is not only an ambitious and proactive Mercedes Benz Service Advisor but also an inspiring expert. Reliable and hardworking individual. Experienced, honest and careful professional, a person you can trust when you want to be sure that important tasks will be completed in a systematic and precise way. More
by rolonjoe1974
Employees Worked With
Joe Guzman, Joe Guzman
September 11, 2014
My experience with EuroMotors of Germantown Joe Guzman, is my service advisor and I am very lucky to have him on board. Each time that I bring both of my cars in for service, I am greeted by my Joe Guzman, is my service advisor and I am very lucky to have him on board. Each time that I bring both of my cars in for service, I am greeted by my Euro-Motors team. After the team has taken over my vehicle which is in preparation for service. Mr. Guzman takes over and starts recording the details as to why the car has been brought in for service. I am confident that Joe will be my service advisor for as long as I own these two cars. More
by darfi08
Employees Worked With
Joe Guzman
September 10, 2014
Purchase GLK 350 I spoke with my Sales-Person and informed him I wasn't going to be in the dealership a half day while they went back and forth finalizing my dealTo my I spoke with my Sales-Person and informed him I wasn't going to be in the dealership a half day while they went back and forth finalizing my dealTo my suprise my deal was finalized with one and half hour.I spent more time talking to the sales-person than time spent regarding the purchase of my car.EuroMotorcars understood my need to time and they used it wisely.The only mistake I made was I didn't get enough miles per year to really enjoy my car since it is a lease. More
by capncurt
Employees Worked With
Larry Stringfield, Larry Stringfield, Narsh Smith
August 15, 2014
Takes a week to resolve an issue? Purchased a CPO '12 MB in late January, 2014 that had several MBUSA incentives, one which was pre-paid maintenance (2-year/2-service). Car need servic Purchased a CPO '12 MB in late January, 2014 that had several MBUSA incentives, one which was pre-paid maintenance (2-year/2-service). Car need service and I am living in Delaware Called the local dealer and they informed me that the car was not listed for pre-paid maintenance - Euro-Germantown told me the same. Euro Germantown Business Manager did not properly process the incentive. Still unresolved - had to contact MBUSA to try to get this resolved...... still unresolved :-( More
by Chipman54
Employees Worked With
Matt Dolesh
June 17, 2014
Mrs B This is my second C300 '08 and now CLA250 '14 from Arnold Brown he is a no hassle sale person because what you want to pay you pay This is my second C300 '08 and now CLA250 '14 from Arnold Brown he is a no hassle sale person because what you want to pay you pay More
by Afbolden
Employees Worked With
June 10, 2014
Purchase New AMG45 Shahul Usman had knowledge to answer all my questions starting from the first day I ordered to the day I picked it up. It really was a pleasure worki Shahul Usman had knowledge to answer all my questions starting from the first day I ordered to the day I picked it up. It really was a pleasure working with Shahul and the entire staff at Germantown Mf. More
by rich64
Employees Worked With
Shahul Usman, Shahul Usman
