Empire Hyundai of New Rochelle
New Rochelle, NY
Filter Reviews by Keyword
By Type
Showing 1,181 reviews
Well I have to say I had the best vehicle buying experence with New Rochelle Hyundai.. All I did was call and ask how much and that price stood even when I closed the deal. There wasnt the usual "Ba experence with New Rochelle Hyundai.. All I did was call and ask how much and that price stood even when I closed the deal. There wasnt the usual "Bate and Switch" the price stood rock solid.. It his location under different Owners I purchased cars and it didint go as smooth as this... Thanks so much.. The other dealers I called I never got a straight answer on how much the car is going to cost and inturn they lost a sale and a customer... Thank you once again.. More
Slavik greeted us at the door and treated us with friendliness, respect, and answered all of our questions. We could not believe within a few hours we walked out with a NEW vehicle that the whole fa friendliness, respect, and answered all of our questions. We could not believe within a few hours we walked out with a NEW vehicle that the whole family loved! He worked with us to find the best vehicle for my over 6 foot son and my under 5 foot daughter, that they both felt comfortable driving. He stayed very late explaining "all" the details of our new car. Helped set up the kids bluetooth phones which gives me peace of mind, so i know they will drive safely. Overall great experience, would definitely recommend Slavik to any of my friends and family! More
Seen right away. Worked within my budget. Very respectful. Good advice financially and with my choice in vehicle. Very Straightforward. Overall very satisfied. Thank you respectful. Good advice financially and with my choice in vehicle. Very Straightforward. Overall very satisfied. Thank you More
Peter was relaxed and friendly, not at all pushy. He worked patiently with me on figuring out what the best vehicle for my needs would be and gave me a very competitive price as well. This is our famili worked patiently with me on figuring out what the best vehicle for my needs would be and gave me a very competitive price as well. This is our families second Hyundai from this location and we have been very pleased and recommend them highly. More
I purchased my 2009 Genesis V8 from Hyundai of New Rochelle in November of 2009! I have to say since Mark Kupferschmid has taken over as the Director of the service department the service has sky roc Rochelle in November of 2009! I have to say since Mark Kupferschmid has taken over as the Director of the service department the service has sky rocketed to another level of customer service that is unprecedented! He is the best Director of service that the place has ever had in all honesty! His dedication to keep his word and strive to resolve every issue, problem and concern for the customer is really quite remarkable! This is coming from someone who is a loyal customer to this service department since I bought my car there almost 4 years ago! By far Mark Kupferschmid is "THE MAN" and deserves a raise! More
Overall, I had a positive experience with this dealership. I originally went to a Hyundai location in the Bronx, NY and was very displeased with the service. Upon entering the Hyundai dealer in Ne dealership. I originally went to a Hyundai location in the Bronx, NY and was very displeased with the service. Upon entering the Hyundai dealer in New Rochelle I was greeted immediately and had all my questions/concerns answered. I was able to work out a great price for my new 2013 Genesis Coupe 2.0Turbo. I was informed of many and all possible discounts which helped with lowering my monthly fees. Astley Graham was readily available to speak with me regarding any additional questions I had while waiting for the vehicle to be delivered to the location. He was also very flexible with his means of communication whether it be VIA text, e-mail or phone calls. He made sure to accommodate me as the customer as best as possible (example; allowing me to snap a picture and e-mail something rather than attempt to find a fax machine or have to leave work early to deliver something in person). Flexible means of communication in this day and age is crucial ! When it came time to pick up the vehicle, Astley was very meticulous in regards to "showing me the ropes" of my new car! It was very late in the day and even though it was after his normal work hours (and I was an hour or more late) he made sure to take the time to go through everything with me in a patient manner. Again, I had an overall positive experience and would recommend anyone to visit this dealership and to meet with Astley. More
I gave an overall 5 rating to Jennifer Lumley; she was very helpful and continued to work with us. I was very satisfied with the deal and the car, the 2011 Elantra. I would definitely reccommend this deal very helpful and continued to work with us. I was very satisfied with the deal and the car, the 2011 Elantra. I would definitely reccommend this dealership to my friends and family. Thank you, Erainia Jones More
Phenomenol deal Simon Kim was able to get us! It's been almost 2 months since purchase and we love it more and more. We were there almost 2 hours and it was a pretty busy night howevevr Mr. Simon Kim been almost 2 months since purchase and we love it more and more. We were there almost 2 hours and it was a pretty busy night howevevr Mr. Simon Kim did show an effort to expedite and accommodate the best as he can. Great employee to have!! More
very friendly and informative no pressure did everything he said he would do. HONEST i expect to do business in the further. i was treated with respect , i like that. he said he would do. HONEST i expect to do business in the further. i was treated with respect , i like that. More
As a first time buyer I was nervous. Mr. JC Daniels welcomed me and walked me around the dealership and showed me the service department. Everyone was very friendly pleasant. He was very attentive and welcomed me and walked me around the dealership and showed me the service department. Everyone was very friendly pleasant. He was very attentive and listened to all my needs then he introduced me to the Senata. He was very patient and answered all my questions. He took to time to show me and explain everything there was to know about the vehicle. I was no longer nervous. My First Car purchase became one the best experiances of my life thanks to my sales person JC Daniel. Thank you for your warm hospitality... Best Regards from a Very Happy Customer... More


