Empire Hyundai of New Rochelle

Started with a good impression but turned out ugly. My Started with a good impression but turned out ugly. My friend bought his car and gave me a good rating on the salesperson(Peter Kim). I communicat Started with a good impression but turned out ugly. My friend bought his car and gave me a good rating on the salesperson(Peter Kim). I communicated with the sales person by an email and phone call. The finalized deal in our communication was $415.00 with 3K down payment with 0% finance. I made a call to him that I would be there to make a decision on which car I would pick. As soon as I got there, many things were changed. The first thing they changed was change from 0% finance to 2.9% finance. The 2nd ugly experience I got was that they made me and my daughter wait until the last hour. The 3rd ugly thing was that the sales person did not call me back when I made calls concerning my license plate. When I finally had a talk with him only after a few frantic calls to the dealership, that was the moment he informed me that they had got my license plate with the temporary license plate almost expired. My friend's temporary license plate was already expired. There was one thing I thought to be ugliest, but the sales person(actually he was a nice guy to work with) actively resolved the thing, resulting that my suspicion was removed. Actually it turned out a misunderstanding. Because of this resolution, I accept that phone call I made may have not reached to his phone. Overall, my recommendation to the sales person is O.K. More

all information given to me up front was accurrate and on point. everyone i dealt with was friendly. i would highly recommend anyone to this dealership to purchase a vehicle. point. everyone i dealt with was friendly. i would highly recommend anyone to this dealership to purchase a vehicle. More

Job well done gentlemen! Thank you for your help through this process, and thank you for the patience and understanding shown throughout this past week. You have made us very happy indeed. this process, and thank you for the patience and understanding shown throughout this past week. You have made us very happy indeed. More

I want to thank Marc LaMassa and New Rochelle Hyundai for a great experience. I originally was looking for a CPO car 2011 and seen certain must have features and bumped up to 2012 Sonata Limited. These car a great experience. I originally was looking for a CPO car 2011 and seen certain must have features and bumped up to 2012 Sonata Limited. These cars go off the lot like Hot Cakes. I was in contact with Marc concerning several CPOs and finding the best car for my money. Marc was very patient and consistent in working with me to find the best car. After several weeks, the certain CPO 2012 i wanted was very hard to find anywhere. I had tried several other dealerships but i didnt find anything i wanted or they were already sold. After about a week, Marc notified me that i could get a new 2013 Sonata Limited for just about 1000 more then i was looking to pay. I took the deal and i have been exceedingly happy ever since. I have had my "Miracle Whip" for over 3 weeks now and i am in love with it. Overall, I loved the customer service from everyone in dealership and i thank god i didnt have to deal with a liar/crook dealership. I didnt get charged any ridiculous fees and i would definitely come back. I hope the Service portion is the same as the Sales. Thanks Marc. Sorry i dont remember anybody else name but Thanks!! More

To find a good car salesperson is like finding a needle in a haystack. We spoke to many car dealers, yet we were not able to find a honest and trustworthy salesperson. That is until we went to Hyundai of N in a haystack. We spoke to many car dealers, yet we were not able to find a honest and trustworthy salesperson. That is until we went to Hyundai of New Rochelle and met Reno Peros. He proved to be a knowledgeable, honest and dedicated person. He helped us find a good deal. My daughters are very happy with their car. I am looking forward to doing business with him again. I highly recommend him. More

In the absence of John Weisse, Mark too great care of us, made us very comfortable. Everything went smoothly and flawlessly. He was a pleasure to deal with. We would buy from him again anytime. made us very comfortable. Everything went smoothly and flawlessly. He was a pleasure to deal with. We would buy from him again anytime. More

Our Certified Hyundai Specialist was very knowledgeable about the brand of cars the dealership was selling. He was friendly, courteous and extremely helpful with our buying experience. I would certainly about the brand of cars the dealership was selling. He was friendly, courteous and extremely helpful with our buying experience. I would certainly recommend Reno Peros to anyone looking to purchase either a new car or certified used car from New Rochelle Hyundai. I have confidence that he would insure that you would get the best deal possible! More

My wife and I had an excellent experience working with Slavik. He has outstanding follow-up and is pleasant and professional. We did have a bit of a wait when picking up our new cars, but overall we were Slavik. He has outstanding follow-up and is pleasant and professional. We did have a bit of a wait when picking up our new cars, but overall we were very pleased working with Slavik and I would highly recommend him and the dealership to others. More

I have a very good experience at Hyundai of New Rochelle. All staff I worked with were very friendly and helpful and got me a really great deal on a new car. I am very happy with my purchase and would recomm All staff I worked with were very friendly and helpful and got me a really great deal on a new car. I am very happy with my purchase and would recommend this dealership to family and friends. More

Peter Kim at Hyundai showed great tenacity and persistence finding me the right car for me. Not pushy at all, but understood my situation and worked with me the whole way. Nice job. persistence finding me the right car for me. Not pushy at all, but understood my situation and worked with me the whole way. Nice job. More