Elk Grove Toyota

Excellent! Everyone who I contacted throughout the process of purchasing the Avalon was not only very efficient in their fields but also very pleasant. The rea Everyone who I contacted throughout the process of purchasing the Avalon was not only very efficient in their fields but also very pleasant. The reason I came to the Toyota Dealer was this is my second Avalon and I had very good experience in getting the first one. The Sales person was Mr. Adel Karra for both time and he was very pleasant and helpful. More

ABOVE AND BEYOND My recent experience with Elk Grove Toyota was very unforgettable. It started with a simple online inquiry to an impressive response within a matter o My recent experience with Elk Grove Toyota was very unforgettable. It started with a simple online inquiry to an impressive response within a matter of seconds. Joel Garcia, car sales representative, went above and beyond his scope of duty. Not only was he very professional, but also personable, listened to my needs, and he followed through on what he said he would do. There was no pressure from him to buy a vehicle, but his assurance to research on my mother's needs, was outstanding. When me and my mom finally met him on Friday, Aug 14, 2015, his friendliness and communicative skills made it seem like we knew him forever. Joel Garcia did an outstanding job in meeting customer satisfaction and is a great asset to the dealership. Sincerely, Nelia and Janet Puckett More

First Scheduled Maintenance They got my car in and out as scheduled. Washed my car too! They did a great job rotating my tires. The service staff were professional and friendly. They got my car in and out as scheduled. Washed my car too! They did a great job rotating my tires. The service staff were professional and friendly. More

Easy to purchase a car with you We called Bill on a Thursday and he had the car that I wanted with a great price within an hour. He setup everything so when I drove down 3 hours on a We called Bill on a Thursday and he had the car that I wanted with a great price within an hour. He setup everything so when I drove down 3 hours on a Saturday the car was waiting for me washed gassed and ready to go. Can't beat that. An experience I will never forget. Thank you Bill. More

WHY GO ELSEWHERE? Absolutely no reason: Nada, Zip, Zero, Zilch. I have purchased a Scion xA, then a Scion xD, then a Corolla LE, and now, this week drove home in a RAV4 Absolutely no reason: Nada, Zip, Zero, Zilch. I have purchased a Scion xA, then a Scion xD, then a Corolla LE, and now, this week drove home in a RAV4 LE, all from ELK GROVE TOYOTA. That's a bunch of years worth of cars. Yep, I've talked to other dealers, but Elk Grove just has me hooked. A dealer who likes to do favors for their customers. ROMY became my friend and showed me and sold me and we took a long test drive. SAAD performed his special magic to pay off my trade-in and closed the deal. Then NAI also became my friend, wading through all future care options and the paperwork with me. And JULIE jumped through hoops for me and got DMV processed quickly so I could legally drive tonite. With all this friendly help, there's no reason to go elsewhere -- none at all. Thank you Elk Grove Toyota! You've done it again. I'm smiling! Love my new RAV4! Ellen Christine Munson More

My shiny car and I say "Thank you!" After first discussing some details over email, I met up with Jeremy in person to fill out paper work and see what he can do for me, on behalf of Elk After first discussing some details over email, I met up with Jeremy in person to fill out paper work and see what he can do for me, on behalf of Elk Grove Toyota. After some time, we ran into an obstacle, where my current place of employment needed to be background checked to assure that I would sufficiently have work and an income to pay the payments for my lease. With this background check came a delay that would postpone my lease. Thankfully, Jeremy, along with Elk Grove Toyota, was able to keep the soon-to-be expired rebates I was guaranteed from the start of our meeting. That was very kind of them to do that. In just a few days, I heard back from them that I was clear and that I can sign the final paperwork and drive out with a new car! And so, when I got there, that was indeed what had happened! My car was already parked in front, vacuumed, spotless, and ready for me to take home. I was showed how to use the features of the vehicle and was helped thoroughly until I felt comfortable about it all. I was handed the keys and made off with my brand new 2015 Camry XSE!! I totally recommend this dealership and especially Jeremy, in his expertise in this domain. Thank you! More

The way car buying should be We went to look at a 2014 Sienna I had found on Cars.com and were met by a salesman named Scott Sady immediately upon arriving. Normally I cannot stan We went to look at a 2014 Sienna I had found on Cars.com and were met by a salesman named Scott Sady immediately upon arriving. Normally I cannot stand car salesman...their personalities usually drive me nuts. Not Scott. We told him what we were looking for and he took us over to see it. He told us a little about it, we test drove it, and went inside to see what we could get for our trade in. We also met Sales Manager Steve, whom was also very helpful and informative. They offered a decent amount for our trade in, moved a little on the price of the Sienna, came up with a couple of different finance scenarios to get our payment where we wanted it to be, and even agreed to throw in some all weather floor mats. It was a deal we couldn't refuse. Of course buying a car always takes a long time, but dealing with pleasant people made it bearable. We signed all the papers in finance and then were shown some features of the vehicle. A very nice lot porter helped us move our belongings from our old car into our new one and he even switched the license plates frames onto the new car for us. When the van was delivered to us it was clean, had the new all weather mats in it, and had a full tank of gas! On the way home I noticed that the alignment was slightly off. I called Scott the next day and he was able to get me in within a couple days to get it fixed. Again I was pleased by his customer service skills. I like that he followed through and didn't just brush me off since he'd already made the sale. This dealership does business the way every dealership should. When we are ready to buy our next car, we will definitely return to Elk Grove Toyota. More

EXCELLENT CUSTOMER SERVICE My wife and I have known Adel Karra for so many years since we lived in Elk Grove from the Bay Area and we've always appreciated much the way he accom My wife and I have known Adel Karra for so many years since we lived in Elk Grove from the Bay Area and we've always appreciated much the way he accommodated our requests and exceeded our expectations. He's so patient and helpful as well as knowledgeable of what we need or what's in our best interest. That is the reason we've always trusted him as our Toyota car salesman par excellence. More

Overall support on my Toyota RAV 4 Professionalism, friendliness, promptness, dependability, organized. Dealership is 2 miles away, very convenient. Reminders sent for appointments and Professionalism, friendliness, promptness, dependability, organized. Dealership is 2 miles away, very convenient. Reminders sent for appointments and information. Was impressed when Kellen checked to see if there were any recalls on my RAV4. More

Great Car Buying Experience Jeremy gave us a good deal without having to go back and forth endlessly. The finance and signing part of the transaction went quickly as well. Woul Jeremy gave us a good deal without having to go back and forth endlessly. The finance and signing part of the transaction went quickly as well. Would definitely recommend. More