Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent Quick and courteous as always! They even called me to tell me my car was done early. A great experience and I definitely recommend Elder Ford. Quick and courteous as always! They even called me to tell me my car was done early. A great experience and I definitely recommend Elder Ford. More
Overall satisfied with service I’ve purchased my last two vehicles from Elder Ford with maintenance package so I always go there for service. Overall, the service is good. Wish chec I’ve purchased my last two vehicles from Elder Ford with maintenance package so I always go there for service. Overall, the service is good. Wish check-in was a little quicker. Would recommend Erica as your advisor, she is the quickest, friendliest, and most efficient advisor there. Also worked with Chris, who was really good (not listed below). More
Auto Butler Service Elder Ford does a great job with the Auto Butler service. They had me in and out fast when I dropped my car off and the service was completed very qu Elder Ford does a great job with the Auto Butler service. They had me in and out fast when I dropped my car off and the service was completed very quickly. More
Repair Was good and quick employee was very friendly and very good services I’m will back for any service my car need and recommend other people go to Elder Was good and quick employee was very friendly and very good services I’m will back for any service my car need and recommend other people go to Elder Ford More
Customer service I arrived at Elder Ford to inquire about a split seam in the upholstery of my 2017 F1 50. Upon rival I was greeted quickly and courteously by the sta I arrived at Elder Ford to inquire about a split seam in the upholstery of my 2017 F1 50. Upon rival I was greeted quickly and courteously by the staff and immediately introduced to a service representative. The service representative was able to resolve the issue with Ford Motor Company and stated they would contact me soon to replace the seat cover. Excellent customer service. More
Professional service It was a pleasure dealing with the service department. Louis discussed what was needed. He was very courteous. My vehicle was returned washed and v It was a pleasure dealing with the service department. Louis discussed what was needed. He was very courteous. My vehicle was returned washed and vacuumed. More
Spare Tire Assembly I was towed in to have my spare tire assembly replaced and new assembly order and installed. My initial experience with the service team was fine and I was towed in to have my spare tire assembly replaced and new assembly order and installed. My initial experience with the service team was fine and my experience with Syed in the parts dept. was "great." Parts were not in stock so Syed ordered my parts and I was suppose to get a call once the parts arrived to have the parts installed by service. I never received that call and I had to chase down myself the status of when service was going to have this job done. Three times not including the lengthy message I left for the service manager to return my call to have my parts installed that had been sitting in the parts dept. for over three weeks. More
Good Experience My service advisor was very organized and professional. She was able to answer my questions in a satisfactory manner. I had a reasonable wait time a My service advisor was very organized and professional. She was able to answer my questions in a satisfactory manner. I had a reasonable wait time and would return for my next service. More
Elder Ford Service Experience (Erica) Erica always helps me out and get me in and out in a decent amount of time. Never had issues with this dealership. Been going here for a while now. Erica always helps me out and get me in and out in a decent amount of time. Never had issues with this dealership. Been going here for a while now. More
Pleased with my car. I'm really pleased with the pre-owned car I bought from Elder Ford. Thought I got a great price. I was really happy with my sales associate, Kitt Kitt I'm really pleased with the pre-owned car I bought from Elder Ford. Thought I got a great price. I was really happy with my sales associate, Kitt Kittles, as well. More