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El Cajon Ford

El Cajon, CA

4.7
153 Reviews

1595 East Main Street

El Cajon, CA

92021

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153 Reviews of El Cajon Ford

July 07, 2023

Kudos to the mechanic that did my tire inspection. They found a small leak in one of the tires and it was able to be repaired while I waited. Alex did a good job keeping me updated. More

by leeann67n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Davenport
Jul 10, 2023 -

El Cajon Ford responded

Thanks so much for letting us know we are doing well. We will be sure to let Alex know that his attention to detail involved in identifying the leak in your tire was valued and truly appreciated. We were thrilled to hear about your experience and hope we get the opportunity to serve you again soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

July 06, 2023

The dealership is outstanding! Our sales experience with James Boyd was excellent and he made it easy to do business with you. I would recommend James and El Cajon Ford to all my f More

by Karen D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Boyd 5 stars, Paul Dyke, Rob Slater, Josh Pratt
Jul 10, 2023 -

El Cajon Ford responded

Hi Karen, we’re absolutely delighted to know that we could be of assistance. Congratulations on your new vehicle. We will be sure to send accolades to James. Your 5-star rating truly means a lot to our team. From everyone here at El Cajon Ford, we appreciate and value your feedback. We hope we’ll have the pleasure of serving you again soon. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

July 03, 2023

Ordered and purchased a new Bronco and it was a very pleasurable experience, the whole team at El Cajon Ford was great to work with. Bobby Morales kept us updated with our order and at the time of deliv More

by lowetcars
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Caldera, Bobby Morales
Jul 10, 2023 -

El Cajon Ford responded

Thank you so much for the thoughtful review. Congratulations on your new Bronco. Bobby and Ross will be pleased that their helpfulness was valued. We wish you many safe journeys. We do our best to provide an experience like this one for all of our customers. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

July 02, 2023

Robert changed a previously bad experience years ago to a very good experience purchasing a car there recently. The El Cajon Ford staff gave their all to provide us with the best available financing, service More

by ladybug91962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 10, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. Congratulations on your new vehicle. We’re thrilled that you entrusted us with your automotive needs and recognized our staff’s commitment to excellence. Robert will be so pleased to know you are enjoying your new vehicle. We are very proud of the service we provide and love giving customers like you the experience you deserve. Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

June 29, 2023

Liz and Bobby were very accommodating and got my car out of service within an hour. I’m so grateful. More

by Rocky
Recommend Dealer
Yes
Employees Worked With
Liz, Bobby in service
Jul 02, 2023 -

El Cajon Ford responded

We can’t thank you enough for your generous comment and rating, Rocky. We're pleased that you recognized Liz and Bobby's efficiency and expertise. It’s feedback like yours that motivates our team to continue delivering stellar service throughout the El Cajon Ford region. We appreciate your support for our business, and hope we’ll have the chance to serve you again soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

June 29, 2023

Carlos was great. Highly recommended. Quit the xxxx minimum words requirement. Quit the xxxx minimum words requirement. More

by darrell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
June 24, 2023

Fantastic experience all around. They couldn't be more helpful with the purchase of my end of lease transaction. Thank you Phyllis and Nick! More

by Maers
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Gammo, Phyllis Gainor
Jun 30, 2023 -

El Cajon Ford responded

Hi Phyllis and Nick, thank you for taking the time to let us know that we are doing a good job. We're thrilled that you had a fantastic experience with us during your end of lease transaction. We work hard to ensure our customers are treated with professionalism and helpfulness and are happy to see that we are making it happen! Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

June 23, 2023

Excellent service all around! From the moment I called and spoke to Carina, to picking up our car and working with Frank, our service was above and beyond. We needed to address a More

by YB
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don't know mechanics name
Jun 30, 2023 -

El Cajon Ford responded

Thank you so much for the 5-star rating and thoughtful review. We're pleased that you entrusted us with your service needs of addressing a recall, along with some other necessary maintenance. Carina and Frank will be thrilled that you recognized their efficiency, thoroughness, and professionalism. We are very proud of the service we provide and love giving customers like you the experience you deserve. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com

June 21, 2023

Very Professional. Bobby did a great job. Was prompt and recieved my car when promised. More

by casadelalee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Nothwang
Jun 30, 2023 -

El Cajon Ford responded

Hi Casadelalee, we really appreciate your generous review. Thank you for remarking on our promptness, professionalism, and commitment to excellence. Providing an excellent customer experience is one of our goals. We look forward to repeating the experience for you in the near future! Bobby Morales, Sales Manager, 619-312-6463 / bobby@elcajonford.biz

June 16, 2023

The service rep in the office was very helpful and respectful. Great service for my Ford More

by Jawoolery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Jun 30, 2023 -

El Cajon Ford responded

Thanks so much for letting us know we are doing well. We're so pleased that you recognized our technician's helpfulness and professionalism. We were thrilled to hear about your experience and hope we get the opportunity to serve you again soon. David Gutierrez, 833-401-0282, dgutierrez@elcajonford.com