Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha - Service Center

My family has worked with Randy Hamling for years and we have had nothing but fabulous experiences with him as well as the rest of the facility. I definitely recommend him as well as this dealership to any have had nothing but fabulous experiences with him as well as the rest of the facility. I definitely recommend him as well as this dealership to anyone looking to buy a new car or get services done on their current vehicle. Thanks! More

Randy went above and beyond to help me out in a crisis regarding a blow out in one of my tires. Ultimately I needed 4 new ones (which I knew was coming sooner or later). I had had my car towed to anothe regarding a blow out in one of my tires. Ultimately I needed 4 new ones (which I knew was coming sooner or later). I had had my car towed to another service center who gave me an extremely high price. I have been a long time customer at Baxter but had hear the other service center had a special on tires and thought I'd get a better deal. Long story short I did not and Randy helped me arrange to get the car back to Baxter, a rental, and eased my anxiety with a much more reasonable price for the tires. It was a great experience in a large part due to Randy's customer service. In general a lesson learned for myself, stick with who you know. More

I have had fleet vehicles for the last 7 years. And since I picked a Chrysler 6 years ago, I have stuck with the brand, simply based upon the service department at Baxter. It is unmatched in professio since I picked a Chrysler 6 years ago, I have stuck with the brand, simply based upon the service department at Baxter. It is unmatched in professionalism, sense of urgency, quality of repair and customer service. About 3 years ago I had to choose a Mercury as my vehicle. Not a bad vehicle, but the service department was NOTHING like baxter's. I couldn't wait to choose my next car. 1 year later my choices were a subaru or a chrysler, this time I choose based upon the service department at Baxter...I went with the Chrysler, my next choice again will be based upon what Baxter can service. More

Randy provided excellent service on my Jeep. He kept me informed of what was going on in the repair process and called me as soon as a diagnosis was found. I had another concern about why my Ipod would no informed of what was going on in the repair process and called me as soon as a diagnosis was found. I had another concern about why my Ipod would not connect to my radio. Randy met me at my vehicle to show him the problem. He immediately knew what was wrong and had a technician update my system to allow it to connect. He came to the waiting room to advise the time it takes for the computer to update. This saved a return trip to the dealership to have this update performed. More

I bought a 2010 Jeep Wrangler several summers ago and it came with a hard top. This summer I bought an after market soft top. I installed it myself and about a month after installation the zipper line on th came with a hard top. This summer I bought an after market soft top. I installed it myself and about a month after installation the zipper line on the right side panel came off line. I took it into Baxter and worked with Randy. I was pretty nervous about the outcome of the service because I knew a factory soft top is around $1500, which would be a big purchase if my after market top was permanently broken. After Baxter looked at it, Randy recommended me to visit Deluxe Auto on 85th and F in Omaha. Deluxe Auto was able to add a zipper line and fix my soft top for $50. I could not have been more satisfied with the outcome of my situation. My original soft top is fitting my Wrangler better than ever and I did not have to purchase a new one. I really appreciated Randy's patience and guidance to help me solve my problem at the smallest cost possible. After this experience, I certainly will not go anywhere else for service other than Baxter. Thanks Randy More