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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

May 06, 2021

Very courteous and understanding. They seemed to care Very courteous and understanding. They seemed to care about the customer, not just about the job. Great example of professionalism and treating peopl More

by lorettamcconnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
May 06, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business, we do think of you as family and look forward to your next visit! ~Marty Phillips, General Manager

May 06, 2021

The work was completed pretty fast. Overall I am satisfied with the work performed, but I did notice a small crack in the dash after the service. More

by mmarv091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
May 10, 2021 -

Edwards Chevrolet Downtown responded

Hi, your wonderful feedback and rating mean a lot to us. Please feel free to bring this in and let us take a look at the issue you found. We appreciate your review and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

May 05, 2021

Great service department. Quick and easy. I will use them again very soon or when I have a problem. The pricing was good too for the visit. More

by KEENER.BAXLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Nolan Conley, Gary Varner, Jonathan Cushen
May 06, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

May 05, 2021

Good dealership, friendly. Knowledgeable and experienced at sales. Stuck with me throughout the sale. Getting me the information that was needed. Introduced me to the service department. More

by HERSCHELJOHNSON1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Terrance Wray
May 06, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

May 01, 2021

I've been talking myself out of a new truck for years. Jud made the dreaded buying process as painless as possible, even staying 2 hours after close to make sure everything was perfect! You better bet tha More

by Epassmore8180
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
May 03, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jud, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

April 29, 2021

Excellent Customer Service . Do a great job notify you of any type recalls on the vehicle. Very swift to get in/out with no long wait time. More

by GARFIELDR50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Apr 30, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

April 28, 2021

Everyone was so helpful and friendly at Edward’s. The time frame quoted for my repairs was accurate as well. I will definitely recommend the service department. More

by jmarshall1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Conley
Apr 28, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

April 27, 2021

I love their services, the employees are very I love their services, the employees are very professional with their work, Edward's Chevrolet is the best dealer ever, I wouldn't have it any other More

by CAROLYNBLANKENSHIP3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Terrance Wray, Judson Halbrooks
Apr 28, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

April 26, 2021

Has great service. The sales team are very helpful and professional. This is my second car I purchased from Edward Chevrolet. The repair team was very patient with me and nice. The service I received was More

by WWW.AMW50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Conley
Apr 26, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

April 26, 2021

Jonathan Cushen takes care of all my needs for both my vehicles. He goes the extra mile to make sure that I’m completely satisfied. Always enjoy my time visiting with Edward Chevrolet Downtown More

by gregfrompellcity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Apr 26, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

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