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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

May 14, 2021

Great place to get a Chevy. Marty is always helpful and professional. Always has your interest in mind and strives to be sure you’re satisfied. More

by bphillipsmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips
May 18, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

May 14, 2021

The guys there were extremely nice and walked me through my routine service and my unexpected repair. I will definitely use Edwards Chevrolet Downtown again. More

by KRISTIFINCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
May 18, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

May 13, 2021

I came in for airbag service & decided to have rear diff serviced as well. I can't an exact rating on this, only time will tell. More

by kelvinking1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
May 13, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

May 13, 2021

I will never take my truck here again. Worst planning for timely repairs ever. Other dealerships completed the recall within the time frame they gave other people. The service department manager was nice and More

by Ctkeener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John. , Jonathan Cushen
May 14, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

May 13, 2021

Extremely courteous service. No doubt that I will return. I was impressed by the teamwork effort to make sure I was satisfied. Superb sales team! More

by LITEBROWNEYES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Silmon, Don Lyles
May 18, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

May 13, 2021

Great service dept and Craig my advisor was great and he listened to my needs and it was ready when he told me it would be. More

by Dannyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry the technician that works on my vehicle is great. , Craig Avant, Gary Varner
May 18, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

May 12, 2021

Thanks to Jonathan for finding our forgotten extended warranty (that another dealership missed) we received some needed financial help. Always best quality repairs and care. More

by R. Boone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
May 13, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

May 11, 2021

Awesome experience! Every detail was explained in detail. Would definitely recommend Judson to a friend if they are in the market for a new vehicle, More

by RRHAMRAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
May 12, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Judson, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

May 09, 2021

I got my car, Wendell Gover was great and pushed hard for us. Thanks to Scott Racksaw for seeing it my way as much as he could. More

by BLACKBOY0682
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Thaddeus Cole, Scott Rackstraw
May 10, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

May 07, 2021

They kept my car all day. Appointment was with Craig. I was called and told the top brake light was cracked and that was the cause of back floor on driver side getting wet. I pay over $530 dollars and when More

by GIVORY06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary- told me he was the Manager, Craig Avant
May 10, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

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