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Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.7
2,351 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,351 reviews

March 10, 2023

They sold me a car and within a week there was a popping noise coming from the front of car. I took the car back three separate times within 2 weeks and the only answer that was given to me was that they pu More

by TERRILLBUSH88
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Cushen
Report | Print
Mar 13, 2023 -

Edwards Chevrolet Downtown responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Edwards Chevrolet Team

March 09, 2023

Very friendly. You can tell the salesmen live their job and they work very hard More

by PrettyMess48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Coleman
Report | Print
Mar 10, 2023 -

Edwards Chevrolet Downtown responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Edwards Chevrolet Team

March 09, 2023

This was my first experience with Edwards Chevrolet. Customer sevice was excellent. Could not ask for any better More

by Cheeylowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Report | Print
Mar 10, 2023 -

Edwards Chevrolet Downtown responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Edwards Chevrolet Team

March 04, 2023

The staff is great! The service was fast and done very well. Definitely a satisfied customer. More

by JAMIAHROBBINS17
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Report | Print
Mar 06, 2023 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~ Mary Kay Graham, Customer Relations Manager

March 02, 2023

Mr Johnathan was great he explained everything he could to me in did everything he could to help me More

by montgomeryroise54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Report | Print
Mar 03, 2023 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~ Mary Kay Graham, Customer Relations Manager

February 27, 2023

Friendly and reliable service. Did not recommend service I did not need. Shuttle service is a plus. More

by WERVIN4286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Mar 01, 2023 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~ Mary Kay Graham, Customer Relations Manager

February 26, 2023

Great service and nice people. Very prompt with efficient quick service. The shuttle was also very convenient. More

by neilpathak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Feb 27, 2023 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~ Mary Kay Graham, Customer Relations Manager

February 25, 2023

Awesome , Great customer service and teamwork , I am so glad I came to visit you location More

by romoine.clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Smith
Report | Print
Feb 27, 2023 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~ Mary Kay Graham, Customer Relations Manager

February 24, 2023

Service was excellent and my Chevy runs like a champ ! Thank you Edwards Chevrolet for this More

by MARLONIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Report | Print
Feb 27, 2023 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~ Mary Kay Graham, Customer Relations Manager

February 24, 2023

I had a diagnostic check done and really did get much info on what was really wrong with my car. The wrote: PC VALVE 808.88 PCV VALVE: 16.57 SPARK PLUGS: 332.02. I waste of money. More

by Dawnssam8500
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Cushen
Report | Print
Feb 27, 2023 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

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