Edwards Chevrolet 280
Birmingham, AL
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Worth the drive for great service. Buying with Edwards Chevy was by far my best experience yet when it comes to buying a vehicle. It started with talking to Vic with the online sales th Buying with Edwards Chevy was by far my best experience yet when it comes to buying a vehicle. It started with talking to Vic with the online sales then coming in and having Todd as my sales person. Todd was very knowledgeable of all the vehicles and he was clear on what I wanted exactly. Once we found what I was looking for the great work from the sales manager Justin came into play. He worked diligently to put my in the truck I purchased. Once the deal was signed the great service didn't stop as Todd used his off day to come in and go over every little feature along with setting up my onstar services. It was a great pleaseure doing business with the Edwards team and I look forward to future business with them again. If your looking for great price and outstanding customer service then choose the best Edwards Chevy 280. More
Excellent Service The service department was clean. The associates were very helpful. My service issue was taken care of approprialty. I encountered quick, friendly, th The service department was clean. The associates were very helpful. My service issue was taken care of approprialty. I encountered quick, friendly, thorough service. I would recommend this service department for all your service needs. More
Outstanding experience I came in and traded my truck in for a 2015 Terrain. I had the pleasure of having Todd help me in making this process happen. He was extremely helpful I came in and traded my truck in for a 2015 Terrain. I had the pleasure of having Todd help me in making this process happen. He was extremely helpful, easy going, and looked out for me and my interest. I will definitely be coming back to him for my next purchase! More
Outstanding Customer Service!! The Team at Edward Chevy on 280 treated me like family and not a number. I recently had back surgery was not able to sit for a long time . Alex and Tr The Team at Edward Chevy on 280 treated me like family and not a number. I recently had back surgery was not able to sit for a long time . Alex and Travis communicated with me and my husband via phone and online for our convenience.They took the time to find the specific vehicle that I wanted. Once my vehicle arrived the paper work didn't take hours due to their professional preparation. Our 7 year old daughter was enetertained by eating popcorn and giving her paper to draw and write on. Justin was not pushy on trying to sale add on's to make a quoto. I appreciate Justin stating the facts to us. I will highly recommend family and friends to the 280 location. More
Great, Easy Experience! Amazing Day! No pressure and nothing but Helpful! Lance Hood was awesome to work with and the whole team was very professional and personable. I would Amazing Day! No pressure and nothing but Helpful! Lance Hood was awesome to work with and the whole team was very professional and personable. I would recommend to anyone looking to buy! More
Had vehicle for over 28 days waiting on a part Windshield had to be replaced due to something being wrong with the heater. My son left his car on January 2nd, it is now January 30. I called today Windshield had to be replaced due to something being wrong with the heater. My son left his car on January 2nd, it is now January 30. I called today and spoke with Alex the Service Director, and advised him that my son shouldn't have to pay for the rental car for over a month because it was not his fault they couldn't get the correct windshield. He told me that it is Corporate's fault and I could call an attorney or anyone I wanted to there was nothing he could do about my son having to pay for a rental car when to me it is clearly the company's fault. He gave me a number to call for the General Motors Customer Assistance to see what they could do for me. I told him for good customer service he would have offered or already done that. He is on the Hwy 280 in Birmingham Alabama location service department. After speaking with someone else was told he did not have to pay for the rental car, but would have to speak with General Motors about the deductible. They finally put in an aftermarket windshield, the problem was where the windshield was coming from the windshield in the box was different from the one ordered 3 different times. Ben has been very good to my son, but my son is still dealing with General Motors concerning the deductible. More
Easy like Sunday morning... on Saturday I've bought many vehicles over the course of my life and have never been able to do it in less than 6-8 hours or wanting to turn over a salesman's des I've bought many vehicles over the course of my life and have never been able to do it in less than 6-8 hours or wanting to turn over a salesman's desk. Todd Workman was extremely helpful, respectful, and actually listened to what we were saying. We gave Todd our budget, our vehicle requirements, then he quickly found options to fit our needs. Once we decided on our vehicle, Todd and the amazing Edwards staff quickly gave us a great valuation on our trade, negotiated final price, then had us on our way! Honestly, by far the least painful, and dare I say, most enjoyable car buying experience I've had. Thank you to Todd and the amazing Edwards staff, great job! God bless!! More
Excellent sales staff, very knowledgeable and professional. I have owned GM vehicles for years and have always been satisfied with their quality and durability. I was ready to trade my 2007 GMC Z71 with 252,000 I have owned GM vehicles for years and have always been satisfied with their quality and durability. I was ready to trade my 2007 GMC Z71 with 252,000 miles with no major repairs. I was primarily interested in a Certified Pre-Owned but after talking to Todd Workman and looking at the 2017 models, I decided to purchase a 2017 Chevy Z71. Todd asked questions to determine exactly what I needed and was able to quickly find the right truck. Pricing was excellent and their sales team made the purchasing experience very easy. I would highly recommend Edwards 280 to anyone interested in purchasing a new or Preowned Vehicle. More
Agressive sales manager Sales manager tried to push me into making a purchase above my comfort level. I almost was talked into his aggressive sales tactics and agreed to purc Sales manager tried to push me into making a purchase above my comfort level. I almost was talked into his aggressive sales tactics and agreed to purchase. Fortunately had to leave before transaction could occur. After sleeping on my decision, I decide against this purchase and dealership because I didn't like or trust sales manager. Next day the sales manager called me and questioned my integrity and told me to not ever contact him again when shopping for vehicles. I bought my Chevy truck from another dealership, whereas I was treated as a customer and with respect. More
Excellent Company The salesman was outstanding and the manager as well. I will certainly recommend your company to as many as I can. Again, thanks for the excellent ser The salesman was outstanding and the manager as well. I will certainly recommend your company to as many as I can. Again, thanks for the excellent service. More

