Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Eddie Tourelle's Northpark Hyundai

Covington, LA

Overview
Reviews
Vehicles
4.5
1,778 Reviews
Call Dealership (985) 801-7000
View Awards

200 Holiday Square Boulevard

Covington, LA

70433

Directions

By Type

Showing 1,778 reviews

October 11, 2023

Absolutely great communication, showed great concern over my problems in operating my car. Looks like they have solved every problem I had with the when no one else had any answers More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake, Ronald Oubre
Report | Print
October 11, 2023

There is one service advisor in there that is just the most unfriendly person I have ever encountered. I tried to ask about software updates once and he just kept repeating “they don’t pay us to do firmwa More

by Txn_in_nola
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Sharp
Report | Print
October 10, 2023

They were very professional and took care of me while I was there. Haf a baf experience with Metairie where I bought the car. See you next visit. 😊 More

by Realismone17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre, Christina Sharp, Christian Clark
Report | Print
October 09, 2023

The issues I had on used SUV were all corrected and was delivered to my. I would recommend this dealership to all. More

by Paul dubea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Elliott, Hunter Landry, Ronald Oubre, Christina Sharp, Christian Clark, Tyler Tourelle
Report | Print
October 08, 2023

The entire car buying experience was amazing! Highly Recommend Hunter—he was wonderful to work with! More

by Shanaroig@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Landry, Hunter Theisges
Report | Print
October 08, 2023

They work with the customer on making a sale and they are very nice people More

by kculotta436
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin was my sales person, Hunter Landry, Wesley Harwell
Report | Print
October 07, 2023

Fast and friendly people Great service but hard to make an appointment because they are very busy Need more service writers and staff to help Maybe a dedicated dealership for just the Genesis line More

by LPALAZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
October 03, 2023

The repair was performed on time. The service people were friendly. There really is nothing more to add on this. More

by jauthem123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Oubre, Christina Sharp, Christian Clark
Report | Print
October 03, 2023

Worst car buying experience I've ever had. They hide fees in the paperwork and when you call them out on it they agree and say they will make it right and then after 90 or more days of a run a More

by mbmidwestelectric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeffrey Elliott, Jeff Morgan, Tyler Tourelle
Report | Print
Oct 03, 2023 -

Eddie Tourelle's Northpark Hyundai responded

Mark--We're working fast as possible on your $95.00 reimbursement. Like most companies, we have to abide by a due process for these transactions as we discussed with you previously. Our Comptroller was out of the office for a week and is processing your check. We can only let you know when the check is out for delivery now as all other factors have been decided.

Oct 03, 2023 -

mbmidwestelectric responded

Call Jeff Elliott with no response yesterday. I little communication would go a long way

Oct 03, 2023 -

Eddie Tourelle's Northpark Hyundai responded

Mark--We understood the situation was settled and the delivery of your $95 check was all we were waiting on. What else can we assist you with presently?

Oct 03, 2023 -

Eddie Tourelle's Northpark Hyundai responded

I did not know I missed a call from you. I will call you right now.

Oct 04, 2023 -

mbmidwestelectric responded

95$ check and +/- 330 to capital one neither has arrived.

September 30, 2023

Professional and Exceptional service! ! Will never go to another dealership! Thank you so much Gerard! More

by SALLYCUZZORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerard
Report | Print
1
...
31
32
33
...
178