Eddie Tourelle's Northpark Hyundai

This was my first visit since purchasing my new ride and it really went great. I had an oil change and wheel alignment and it was done timely and all went well. it really went great. I had an oil change and wheel alignment and it was done timely and all went well. More

Service was done in a timely manner and Gared kept me informed at all times about what was going on with my car. All personnel were friendly and courteous. informed at all times about what was going on with my car. All personnel were friendly and courteous. More

We had a very good experience. Very friendly. Let us bring the vehicle the afternoon before and had it ready the same day. We couldn’t get it until the next day and they accommodat Very friendly. Let us bring the vehicle the afternoon before and had it ready the same day. We couldn’t get it until the next day and they accommodated us. One issue we had after was for some reason they turned off our automatic headlights and we didn’t know it until we were driving it last night. Other than that great experience More

The service department did a good job with my oil change. They were prompt and personable. They were prompt and personable. More

I feel like the service I received was by far the worst service I have ever had to endure with any customer service I have ever Re dived in my life time. I’ve been dealing with this company since June and service I have ever had to endure with any customer service I have ever Re dived in my life time. I’ve been dealing with this company since June and paying a car note for a car that was just sitting because of the neglect and disregard for my opinion on what the company did to my car without my permission. I had to get a case worker and pay coworkers to provide me a ride to work for three months because of this negligence and lack of respect and not wanting to admit that the Lu as certified mechanics made a mistake. Horrible and I’m very sickened and sadden by the unprofessionalism of their certified mechanic as the head mechanic informed me. Never worry about my service again from that dealer!!! More

I would like to rate them higher but I can't get anyone to call me back concerning an issue with extended warranty paperwork. LDS sent me a letter denying coverage. I have called and left numerous messages to call me back concerning an issue with extended warranty paperwork. LDS sent me a letter denying coverage. I have called and left numerous messages with No response. Pretty disappointed. **The service department has been excellent! More

Very good service on our car and always very easy to work with. The text updates are fantastic. with. The text updates are fantastic. More

This experience was 1000% better than my last. The work was completed quickly and the staff was friendly and helpful. The work was completed quickly and the staff was friendly and helpful. More

Very professional & courteous. Always helpful. Appointments are on time. They are not pushy . They treat me like I have an expensive car. Always helpful. Appointments are on time. They are not pushy . They treat me like I have an expensive car. More

I'm so glad I brought my 2022 Tucson Hybrid over to Northpark Hyundai, they really went above and beyond to help me out with a difficult situation. Blake was wonderful to work with, especially with how Northpark Hyundai, they really went above and beyond to help me out with a difficult situation. Blake was wonderful to work with, especially with how he heard my concerns and coordinated with his technician on a very tricky diagnosis/repair. Truly grateful as well for the loaner they provided for an entire *month* - and my car runs as good as the day I first bought it! If you need help with your Hyundai, you can trust the team at Northpark Hyundai (and it's worth the drive if you live on the Southshore). Thank you!! 😄 More