Ed Voyles Kia

I am completely impressed by the service, the courtesy and respect I was given the moment I walked into this dealer. This is my second purchase through the Ed Voyles family and I believe the service that and respect I was given the moment I walked into this dealer. This is my second purchase through the Ed Voyles family and I believe the service that I received at Ed Voyles Kia was the among the best. I went through Truecar.com to obtain a price and salesman Glenn Stevenson contacted me via e-mail. Glenn made me feel extremely comfortable and relaxed during the entire process. There was no high pressure. He did not talk up the car, to "sell" the car, because honestly the car sold itself. He was simply there to answer any questions that I may have had about the car. Glenn was a very nice person that made you feel as though you were friends for life and had been since you were kids. I was also impressed with this dealer as they empower their employees to make decisions that do not create a high pressure situation. I was not going to trade may other vehicle in as it was not in showroom condition to get the best deal in a trade. Glenn mentioned it to me and since i was not going to trade it anyway, I decided it was okay for them to look at it. Amazingly they came back with a price on that vehicle that surprised me! Another aspect of my purchase was the financing portion of the deal. I had already had the financing in place when I walked in. Glenn just mentioned and in no way pressured me to look into financing through them. I thought we should at least look into it. I ended up financing through the bank that they had affiliations with because they were able to get me a 3.3% reduction in APR. WOW!!!!!! With all of the rambling I have just done, I just plainly have to say, Ed Voyles Kia and the Ed Voyles Automotive Group have out done themselves with the quality, service and customer satisfaction. I will never shop anywhere else!!!! More

I am a new Kia customer coming for a 'lexusary' brand. I have to say I am very impressed not only with my new Kia Cadenza, but also with the way I was treated at Ed Voyles Kia in Smyrna. Glenn Stev brand. I have to say I am very impressed not only with my new Kia Cadenza, but also with the way I was treated at Ed Voyles Kia in Smyrna. Glenn Stevenson was very friendly and helpful, he never got tired of me asking more questions and trying to make the right decision for my new car. He was never pushy or trying to close a deal, he truly made me feel comfortable and I trust him with everything he said. The price negotiations were easy and of course he took plenty of time to explain all the cool features of the Cadenza, an awesome car especially considering what you have to pay for it. Thank you so much, I will happily recommend your business to my coworkers, friends and family. More

Thanks so much for making us feel welcome. We drove from out of town to visit Koyles Kia only because of Glenn Stevenson! Mr.Stevenson made me feel like a friend with his first email contact. He didn't use out of town to visit Koyles Kia only because of Glenn Stevenson! Mr.Stevenson made me feel like a friend with his first email contact. He didn't use any sales hype when we were corresponding, he just talked plain and simple and treated me with respect. My husband and I will go out of our way to do business with a place that appreciates our business and thatbis just what we did! Thank you so much for making us feel so welcome! More

I had read many good reviews about Glenn Stevenson, and I was not disappointed. Glenn helped me purchase a Kia Optima, and my buying experience was fantastic. Glenn was extremely helpful throughout the ent was not disappointed. Glenn helped me purchase a Kia Optima, and my buying experience was fantastic. Glenn was extremely helpful throughout the entire process, and I would recommend him to anyone. More

Great experience. Glenn went above and beyond to ensure my lease fit my expectations and was within my budget. Leased a 2014 Optima SX - great car, color and dealership. my lease fit my expectations and was within my budget. Leased a 2014 Optima SX - great car, color and dealership. More

We went to the dealer to try to reduce our car payments through a new car. This was clearly stated when we sat down. Were told that a pre-owned was red. Wife obvjected to color. NO mention of 2013s on the through a new car. This was clearly stated when we sat down. Were told that a pre-owned was red. Wife obvjected to color. NO mention of 2013s on the lot. Saw a TV ad stating that Ed Voyles 2013s were at $139/mo. I realized that we had a higher balance on th other car and that 139 might not be had, but the $339 payment is higher than what we came in with and we are now a loser. I know that I cater to my wife and in this case should not have done so. I am unhappy with a salesman who steered us in a direction that benefitted him and not us. Basically it is my own fault, but really wish that our initial desires were truly considered. More

Just got my fully loaded 2014 Cadenza from Ed Voyles Kia. My salesman was Glenn Stevenson. This was without doubt the easiest, most convenient experience I had over 20 yrs of leasing cars. I believe I got My salesman was Glenn Stevenson. This was without doubt the easiest, most convenient experience I had over 20 yrs of leasing cars. I believe I got a fair price, no pressure and drove out of the dealer feeling good about the entire process. I'd definitely recommend this dealership and especially Glenn Stevenson. More

I am quite happy after buying my new 2014 Optima. I was able to find a car that exceeded my requirements while still staying within my budget. I want to thank Glenn Stevenson for a great low-pressure sales able to find a car that exceeded my requirements while still staying within my budget. I want to thank Glenn Stevenson for a great low-pressure sales experience. More

I am writing because your service department, especially Diana Bell and a unknown technician went out of their way to help my wife on Friday, Nov. 22,2013. We live in middle Ga. and my wife was in town for Diana Bell and a unknown technician went out of their way to help my wife on Friday, Nov. 22,2013. We live in middle Ga. and my wife was in town for a few meetings when she struck a curb and blew out a front tire. She was very distraught being in an unfamiliar place and the end of the day on a Friday no less. After calling Kia customer service and finding out some disturbing news, about not having even a space saver in her car, I contacted Ed Voyles service dept and spoke with Keith, he is the shop foreman. He checked to see if they had the correct tire in stock, which they did, and then gave the information to Diana Bell. He told me to call back and talk with Diana Bell after calling and updating my wife. It was after 5 pm when the tow truck got to my wife's location and although it was a short drive to the dealership, at 5 pm on Friday afternoon it took some time. The whole time waiting for the tow truck we were not sure if we would be able to get the car repaired and out before closing time. One technician stayed late repairing my wife's car professionally and Diana Bell assisted my wife with all the details. They were able to complete the transaction quickly and efficiently with a fair price. I have to be honest that I was concerned with all the things that were not in our favor as far as, being from out of town, late Friday evening, very rare tire that was needed, and a woman on her own. But the service dept, especially Diana Bell, Keith(the shop foreman), and the technician all were very fair and helpful beyond what we could have expected. Thank you so much Diana, Keith, and technician. Sincerely, Bill and Kelly Frederick More