Ed Howard Lincoln

My second time buying a vehicle from you guys great experience , will return again in the future experience , will return again in the future More

My experience was great, Jason and Bailey took care to make the sale comfortable. Thank you guys make the sale comfortable. Thank you guys More

Appreciate the service, excellent , thank you and we will be back! See you sooner than later. will be back! See you sooner than later. More

We have been satisfied customers of Ed Howard Lincoln for ten years. Thanks in large part to Ms Lanora Smiley in the service department. Always courteous and efficient. ten years. Thanks in large part to Ms Lanora Smiley in the service department. Always courteous and efficient. More

Lanore Smiley is the best. She is knowledgeable and always provides service that exceeds expectations. She is knowledgeable and always provides service that exceeds expectations. More

Not happy at all! Spent over 5 hours at your business waiting to get my vehicle fixed and ended up coming home with nothing done! As I was waiting I was not kept inf Spent over 5 hours at your business waiting to get my vehicle fixed and ended up coming home with nothing done! As I was waiting I was not kept informed as to what was happening with my vehicle. I kept trying to get answers as to what was happening but couldn’t get any answers from Lanora Smiley, the service advisor. I finally went to the service manager and he was finally able to get some answers. Then on top of it all, you charged me $95 for a diagnostic charge, even though you wanted to charge me much more. For what? You already knew what the problem was as I had the vehicle in to you about a month ago with the same problem that you didn’t fix then! We have Car Shield that we wanted to use and you did not like that either. Both the service manager and Lanora bad mouthed Car Shield and said continuously that they are hard to work with. I called the next day to arrange another appointment to try one last time to get this problem fixed and had to leave a message. I left my name, number, and message regarding this to Lenora and never received a call back! So after all this I have decided to go to a different company to finally get this car fixed! Having bought this Lincoln Navigator from your dealership I would have thought that I would get much better service than this! I am very disappointed with your customer service and will not recommend your service department to anyone. More

Best buying experience ever. Bailey is an awesome person and salesman. Will start my next search here! Bailey is an awesome person and salesman. Will start my next search here! More

Overall very good. Lanora was great explaining everything that was done and the price upfront. Appreciated that. Would recommend this dealership service. Lanora was great explaining everything that was done and the price upfront. Appreciated that. Would recommend this dealership service. More

Very nice deal on exactly the vehicle I was looking for. Our salesman, Mac, was courteous, professional, and not pushy. He worked out a purchase price that was fair, and he delivered on all his promises. I Our salesman, Mac, was courteous, professional, and not pushy. He worked out a purchase price that was fair, and he delivered on all his promises. I'd not hesitate to visit this dealership again. More

Friendly, and efficient, and courteous, I will definitely return for future service on my vehicle. return for future service on my vehicle. More