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Economy Honda Superstore
Chattanooga, TN
1,070 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,070 Reviews of Economy Honda Superstore
June 11, 2015
Outstanding Customer Service John was an excellent salesman. He found a car that both met our needs and our price range. He worked with us through a challenging deal and made sure John was an excellent salesman. He found a car that both met our needs and our price range. He worked with us through a challenging deal and made sure we were well taken care of. The finance team even managed to get us an extended warranty and gap insurance while staying within our payment range. We can't say enough good things about the staff at Economy Honda. More
by Adam1849
Employees Worked With
John Carlisle
June 10, 2015
New CR-V We previously bought a Civic from Economy Honda and had such a good experience with the purchase and service of that vehicle, that we came back to buy We previously bought a Civic from Economy Honda and had such a good experience with the purchase and service of that vehicle, that we came back to buy a CR-V. Our salesman, Shane DeFoor, was very knowledgeable, patient and helpful, answering all our questions and helping us to select the vehicle that was right for our current needs. We left feeling confident that we will enjoy the CR-V as much or more than the Civic. More
by jejackson
Employees Worked With
Shane DeFoor, Sales
June 09, 2015
New HR-V Jared knew the vehicles features and was very helpful. Second vehicle purchased from this dealer and both experiences were satisfactory. They had to Jared knew the vehicles features and was very helpful. Second vehicle purchased from this dealer and both experiences were satisfactory. They had to order my new car and that occurred is short order. I absolutely hate Doc Fees, but their willingness to negotiate made the purchase price acceptable. My wife and I have not had any issues with their service department, other than they can be busy at times. My suggestion is to call ahead and see what the wait times are of oil changes. More
by Soddy Daisy Bob
Employees Worked With
Jared Haas
June 08, 2015
Great buying experience! Asked for John Carlisle he had helped my son with a new Accord. He was so easy to work with and always very helpful and answered all our questions. Asked for John Carlisle he had helped my son with a new Accord. He was so easy to work with and always very helpful and answered all our questions. He made it a great buying experience and we highly recommend him and the dealership. Bought the car on of all days a holiday Sunday sale. Brad handled our financing and even called us back on Monday to say no other rate came back any lower than the great rate we got. More
by jeffp37363
Employees Worked With
John Carlisle, Brad Starnes
June 04, 2015
Quick and effective Jonathan was great!! Great personality and great to deal with! Glad I picked economy Honda to deal with! Lowest prices in tennessee in my opinion! Jonathan was great!! Great personality and great to deal with! Glad I picked economy Honda to deal with! Lowest prices in tennessee in my opinion! More
by Cmg
June 02, 2015
Best Car Buying Experience By A Long Shot I went to Economy Honda hoping to find a good deal, but what I got was so much more. Simon Duffey was my salesman and he was a truly helpful, kind, an I went to Economy Honda hoping to find a good deal, but what I got was so much more. Simon Duffey was my salesman and he was a truly helpful, kind, and caring person. He was looking out for me and my interests instead of just pushing a car on me. Very knowledgeable and did his best to get the best deal for me. I will certainly be buying all of my vehicles from him for now on. Mark Harrelson was also very pleasant to work with when I was making my purchase. The whole Team and environment at Economy Honda is very friendly and positive. 5 stars across the board! More
by JaredLoga
May 28, 2015
Quick and Easy Finding the right car was quick and easy. Jason Beasley was friendly and knowledgeable. The financial part went very quickly. I would have no problem Finding the right car was quick and easy. Jason Beasley was friendly and knowledgeable. The financial part went very quickly. I would have no problem going to Economy Honda and buying my next automobile. More
by debbiesue
Employees Worked With
Jason Beasley
May 26, 2015
excellent service Jeff was a great salesperson. He was nice, understanding, and was not pushy. Mark was great handling the financial part of the sale. I would reco Jeff was a great salesperson. He was nice, understanding, and was not pushy. Mark was great handling the financial part of the sale. I would recommend this dealership and Jeff and Mark. More
by TW123
Employees Worked With
Jeff Hunneke
May 23, 2015
"Great service, low prices" After having a great experience with buying my wife's SUV, we didn't think of going anywhere else except Economy Honda when it was time for another ve After having a great experience with buying my wife's SUV, we didn't think of going anywhere else except Economy Honda when it was time for another vehicle. We requested Simon Guffey again because of the tremendous job he did the first time. He was informative, helpful, and personable. He went above and beyond to make sure we were happy and to get us the best deal possible. Steven Hadden worked very hard to get a payment we could afford. Between the fantastic service and low prices, we refuse to go anywhere else. More
by unscarred04
Employees Worked With
Steven Hadden
May 22, 2015
Done with Honda I honestly don't know if this falls under sales or service. All in all, I'm done with Economy Honda and done with Honda period. I purchased a cert I honestly don't know if this falls under sales or service. All in all, I'm done with Economy Honda and done with Honda period. I purchased a certified used 2011 Honda Pilot in November 2014. My wife and I loved the until this month (May 2014). We took the vehicle in for service and 2 hours later we had to take it back because the alternator went out. We were frustrated, but didn't dwell on it because the car was still under warranty. However, we didn't understand how Economy Honda claims to do a 39 point inspection and yet they missed the alternator. We were told that the vehicle was good to go and shouldn't have any more issues. That didn't last two weeks. My wife drove the Pilot to Florida with my mother and two friends. Their vacation came to an end when the Pilot's engine light came on along with the VSA light. They immediately drove to the nearest Honda dealership only to find out that the vehicle needs new pistons. Again, how did Economy miss this since they claimed to do a 39 point inspection. Imagine my frustration (to put it nicely) to know that my wife and mother are 9 hours away and stuck in their hotel because the vehicle we purchased 6 months is in the shop after we just paid $245 for service. Depending on how bad the damage is, they might have to pay for another night in their hotel and their vacation has been cut short because they no longer have transportation to get anywhere unless they pay for cab. The worse part of all is this is the second time we've had issues with a Honda. We purchased a Honda CRV and had to change rotors, brakes, windshield wipers, battery, and AC - which failed 5,000 miles after the warranty ended all within the first 3 years of ownership and we NEVER missed a scheduled service. We WERE loving the Pilot so much that I had already given the sales guy my information because we were going to trade my car in to get the 2016 Honda Pilot. Fool me once, shame on you. Fool me twice, shame on me. Fool me a third time and I must be the fool. I will be taking my business else where...after the warranty ends of course. More
by FrustratedCustomer
Employees Worked With
Nikki Millhorn
