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EchoPark Automotive Houston

Houston, TX

4.7
509 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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8477 North Fwy

Houston, TX

77088

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Showing 509 reviews

June 02, 2026

My sales representative, Taylor, was awesome and highly knowledgeable about everything. They made the car-buying process easy, smooth, and very efficient. I highly recommend buying a car from EchoPark Auto More

by rasheemcollier20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Jade Nobles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026

Excellent service! Julie was very helpful and gave us great detailed information. Definitely will return when purchasing another vehicle. More

by a.martinez91604
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Dickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026

Worst customer service they purposely hold your title so they can make more money with their own partner lender More

by Sami am
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ever Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2026

Our salesman Dwight Fellows was very helpful and got us into a good reliable SUV. With little much to put down. Took awhile but we got the car we wanted. Thank you very much ! More

by florencemsalas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwight Fellows
March 29, 2026

First time purchasing at EchoPark. Julie was helpful and informative. She helped us test drive a couple cars and had all the info we needed. The least stressful experience I’ve had pur More

by Dennis B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Dickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2026

Amazing customer service! John was great! My daughter purchased her first vehicle and he made a smooth process for her. More

by odettnewman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2026

great person, very knowledgeable, very helpful i would 100% recommend going to him. I will be sending some people here More

by drumgorod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elisiah Chew
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2026

This place was recommended by a co-worker. Me and my husband were in need for a vehicle and did some research online for specific vehicles within our budget and liking. Once we found the top 3 More

by KhrayszieGhurL08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elisiah Chew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

EchoPark Automotive Houston responded

Thank you so much for taking the time to share your experience with us! We truly appreciate your patience during what turned out to be a much longer visit than expected. We sincerely apologize for the extended wait time and understand how valuable your time is. That said, we’re thrilled to hear that CHEW provided such friendly, professional, and thorough service throughout the process. We’re proud to have team members like him who are dedicated to making sure our guests drive away in the vehicle they truly want. Congratulations on your new vehicle! 🚗 We’re grateful for your recommendation and your helpful advice to future guests about scheduling appointments. We look forward to assisting you again when you’re ready for that second vehicle — and we’ll aim to make your next visit even smoother. Thank you again for choosing EchoPark!

February 22, 2026

The sales person was very helpful Julie Dickey I would highly recommend the 45 north location they was very helpful More

by mix_kid1996
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Dubon Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Dickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

EchoPark Automotive Houston responded

Thank you for choosing EchoPark. Every customer deserves a great experience.

February 13, 2026

Austin went and above to help undo a very unpleasant experience that I had at the EchoPark Stafford location. AVOID that location at all costs! Austin is very transparent about everything that was g More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Sandonato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2026 -

Amanda responded

AVOID EchoPark Stafford location at all costs. They're shady. Not honest or upfront about ANYTHING! EchoPark North location is professional and will help get things done for you!

Feb 26, 2026 -

EchoPark Automotive Houston responded

Thank you for sharing your feedback. We’re truly sorry to hear about your unpleasant experience at our EchoPark Stafford location — that’s certainly not the level of service we strive to provide. That said, we’re very glad to hear that Austin stepped in and went above and beyond to help make things right. We’re proud to have team members who are committed to turning situations around and taking care of our guests. Your feedback is important to us, and we would appreciate the opportunity to learn more about what happened so we can address it internally. Please feel free to reach out to us directly at your convenience. Thank you again for bringing this to our attention.

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