EchoPark Automotive Atlanta (Duluth)

Braden did a great job following up and making sure we got the car we wanted. Thank you! got the car we wanted. Thank you! More

Our experience was great! Lateisha was very professional and a delight to have this wonderful car purchase experience. The vehicle that was purchased was a very fair deal. I Lateisha was very professional and a delight to have this wonderful car purchase experience. The vehicle that was purchased was a very fair deal. I would go through EchoPark again! More

Amber was very knowledgeable and took her time explaining the process so that we were able to make an informed decision. She’s definitely an asset to Echo Park! the process so that we were able to make an informed decision. She’s definitely an asset to Echo Park! More

Amber was awesome! So friendly and informative. I felt safe and confident in my purchase with her. So friendly and informative. I felt safe and confident in my purchase with her. More

A+ service from the buyers and the sellers my agent’s name was Frank. Excellent work name was Frank. Excellent work More

Braden was great. Felt very well taken care of. I would work with him again. Felt very well taken care of. I would work with him again. More

We experienced a longer wait than hoped, but the team’s professionalism and problem-solving made the difference. Larnell (aka Frank) who was our Salesperson did his best to show us exactly what we wante professionalism and problem-solving made the difference. Larnell (aka Frank) who was our Salesperson did his best to show us exactly what we wanted and helped us get in and out as smoothly as possible. He was very professional, kept us updated every step of the way, and genuinely cared about our time. We even found an issue with CarPlay and or Android Auto not working and he made sure to take the car in the back to let their tech’s resolve the issue while we continue with the finance, which was just a bad USB cable on my part. Corey who was our Sales Manager worked out the financing so well that I had to tip my hat to him. The finance option he provided was excellent! Orlando went above and beyond. He helped me with a critical issue that wasn’t something they had to do because at that time already had the vehicle & it passed its return time. He made sure it got approved. That kind of effort is rare. The wait tested our patience, but the team made it worth it. Larnell kept us informed and respected our time. Corey delivered financing that genuinely impressed us. And Orlando solved a major issue he didn't have to touch. Not every dealership goes that extra mile. These guys all did! We are also loving the new ride! More

The young man (Braden) who sold us the car was great! He smiled throughout the process and explained things I didn’t understand. Everything was very efficient and well organized He smiled throughout the process and explained things I didn’t understand. Everything was very efficient and well organized More

I was initially excited to purchase my daughter's first car. I arrived for my appt on time to spend almost five hours purchasing a vehicle in cash. The company's website, call agents, and sales reps are al car. I arrived for my appt on time to spend almost five hours purchasing a vehicle in cash. The company's website, call agents, and sales reps are all misleading. The car was driven off the lot not detailed (clean), even after the sales agent said that what was being done for the additional hour I waited. Seeing how frustrated and irritated I was by the process, no urgency was shown, and no apologies or concern was given. The manager was kind enough to remove fees that the online site stated were not mandatory, but it was stated that it was definitely mandatory in the dealership. All in all, I will not return nor recommend. I hope some major changes happen. Maybe if I had a different salesperson or had been given correct information prior to making an appointment over the phone, my situation would have been different. More