Eastside Subaru

Bought Subaru Outback 2026. The deal was straight forward, less time consuming. Julia made it easy for decision making The deal was straight forward, less time consuming. Julia made it easy for decision making More

I came in to do my service, Art was an excellent advisor, he made sure I was able to understand what the technician was recommending and why they were recommending that to me. Even though my car was dirty on he made sure I was able to understand what the technician was recommending and why they were recommending that to me. Even though my car was dirty once I got it back, I knew all of that dirt was mine and I dont expect the technician to have to clean my mess. Over all supper content with the quality of service. More

Without a doubt the best auto dealership I have ever dealt with. The entire team was professional, informative, and offered low-pressure service. I have great compassion for my salesperson Julian who dealt with. The entire team was professional, informative, and offered low-pressure service. I have great compassion for my salesperson Julian who had to…..very patiently…introduce me to a car that can talk back and almost drive itself. Many thanks to Eastside Subaru for making purchasing an auto actually a pleasant experience. More

The staff was so kind and friendly. Especially Nick Eakle. Great person who truly cares. Especially Nick Eakle. Great person who truly cares. More

Brian reddick was very helpful. Had a good experience at Eastside Subaru in Kirkland WA Had a good experience at Eastside Subaru in Kirkland WA More

Deeply disappointing experience with Eastside Subaru that raises serious concerns about their sales practices. Classic bait-and-switch with misrepresentation of features, conflicting written statements, and raises serious concerns about their sales practices. Classic bait-and-switch with misrepresentation of features, conflicting written statements, and changing terms after agreement. We have filed formal complaints with the relevant consumer protection agencies and are pursuing this further. Given the repeated inconsistencies and failure to honor written commitments, I would strongly caution others to avoid this dealership. On April 18, 2026, I purchased a new 2026 Subaru Forester (paid in cash) as a gift for my mother. During the sales process, we were explicitly told the vehicle included an audible proximity alert when reversing, a key feature in our decision. After taking the car home, we discovered the feature didn’t work. When we followed up, the dealership confirmed multiple times (including in writing via text) that the car did have the feature and would “beep” when getting too close while backing up. When we returned to have it demonstrated, they reversed course and told us the feature was not included. At that point, they offered to exchange the vehicle for one that had the feature for an additional $1,200. We agreed, and those terms were confirmed in writing. After spending more time at the dealership, we were told to come back the next day to finalize. When we returned, the terms changed again, this time requiring $3,300 instead, and the prior written agreement was not honored. When I raised the inconsistency, the General Sales Manager deflected responsibility, first suggesting it was our misunderstanding, then blaming a subordinate employee and even referencing possible disciplinary action, rather than addressing the issue or honoring what had been agreed. The situation became unnecessarily escalated and uncomfortable for both my mother and me. We ultimately returned the vehicle for a refund, but the experience was a complete waste of time and undermined what was meant to be a meaningful purchase. More

Quick, easy, and informative purchase of a vehicle. Felt genuine and not just a transaction. Brian was especially helpful in determining which model fit my budget and needs. Felt genuine and not just a transaction. Brian was especially helpful in determining which model fit my budget and needs. More

Very pleasant and trustworthy, customer friendly and good service, timely service and customer support and good leadership. Clean promises. service, timely service and customer support and good leadership. Clean promises. More

Chris was absolutely great to work with got me in a test drive and kept the price what was agreed on the phone will be buying a car next year and will definitely consider Eastside Subaru. drive and kept the price what was agreed on the phone will be buying a car next year and will definitely consider Eastside Subaru. More

Great people and great experience! Artur and everyone at Eastside Subaru were wonderful to work with. No pressure, knowledgeable and friendly. Communication was top notch! There Artur and everyone at Eastside Subaru were wonderful to work with. No pressure, knowledgeable and friendly. Communication was top notch! There is another Subaru dealership within 5 minutes of my home, but Eastside Subaru was clearly a better choice. More