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Eastern Carolina Nissan Inc

New Bern, NC

4.7
1,221 Reviews

3315 US Highway 70 E

New Bern, NC

28560

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Showing 1,221 reviews

April 03, 2019

Successful Explained what we wanted: Year, color, model, equipment, payment and term. We worked with an expienced professional who understood how to make it happ More

by MICHAEL.F.DARIENZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Barnett
April 03, 2019

Execellent Excellent service. Wait time was not as long as expected. Worked with me for my financial situation and was helpful in finding the right price for my More

by SMITHJO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Becton, Chris Blanchard
April 01, 2019

Awesome experience. The service team at Eastern Carolina Nissan is always prompt, knowledgeable and courteous. Some companies make a female customer feel like she knows n More

by GRIGGS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth was my service advisor.
April 01, 2019

A great experience I have bought several vehicles over time from Eastern Carolina Nissan in New Bern; and I’ve used the service department there pretty consistently. Th More

by Ginger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Morton and Joshua Brown, Shawn Becton
March 30, 2019

They are great Everyone is always wonderful to me in the service department at Nissan of New Bern! I would always recommend them and would go back to buy because of More

by JOIE.RUEHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 28, 2019

Need inspection done to register auto Great service always given when we bring our autos in. Jimmy is a fantastic manager there. Had a limited staff but we still had quick service. More

by LADYZEEIAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The manager of Service Dept I thinks its Jimmy, John Hanzel
March 28, 2019

Staff are respectful and considerate of my wishes I just purchased my 1st brand new Frontier Truck and let me tell you it was one of the most memorable moments at ECN. The staff treated me so good and More

by JORDANDAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Becton, Chris Blanchard, Drew Malgadey
March 25, 2019

Great experience all the way around. I gave a 5 star rating because they scheduled my appointment immediately, got the necessary part very quickly and took care of my issue very promptly. More

by TOM@_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gentlemen at counter in service department. Don't remember names.
March 25, 2019

Ken and the rest of the team were amazing. My first experience was great from start to finish. I told the guys in the service department I would come back. The entire team was friendly. More

by suggs.ad70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
March 21, 2019

Great as always Everyone is so friendly and the wait time isn’t long at all.i just wish they were able wash and vacuum my pathfinder out like usual. More

by JENNYREYNOLDS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Becton
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