Eastern Carolina Nissan Inc
New Bern, NC
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Best customer service for a car dealership You pull into a parking space and they will send someone out to greet you after you get out of your car. Also the best deal to go to for buying a new You pull into a parking space and they will send someone out to greet you after you get out of your car. Also the best deal to go to for buying a new car. More
Friendly and fair Kenny always takes good care of us in the service center. He tells us of specials going on and makes sure we are well taken care of. My new tires were Kenny always takes good care of us in the service center. He tells us of specials going on and makes sure we are well taken care of. My new tires were put on quickly and I loved the courtesy wash and vacuum. More
Greatly satisfied.............. Went in for a car inspection without an appointment was was seen almost immediately... Service dept was very profession and courteous, I've been going Went in for a car inspection without an appointment was was seen almost immediately... Service dept was very profession and courteous, I've been going to this dealership for many years............ More
Excellent experience! Mr. Becton was wonderful, attentive, and treated me like a valued customer. The process was quick and professional. I will be coming here in the futur Mr. Becton was wonderful, attentive, and treated me like a valued customer. The process was quick and professional. I will be coming here in the future for all my auto needs. More
Very satisfied Went there for a flat tire and ended up getting a free tire through the road hazard protection and they were very helpful to get the process going. Went there for a flat tire and ended up getting a free tire through the road hazard protection and they were very helpful to get the process going. More
Pretty good deal Clint brought the car I bought up from New Bern, felt this went way above customer service . The car was in immaculate shape and true to pictures Clint brought the car I bought up from New Bern, felt this went way above customer service . The car was in immaculate shape and true to pictures More
A pleasant surprise Nissan was not a brand we had considered and in fact, we had already decided on another brand but thought it was worth taking a look to see what Nissa Nissan was not a brand we had considered and in fact, we had already decided on another brand but thought it was worth taking a look to see what Nissan had. We were so pleasantly surprised. Our salesman, Mo, was very low keyed and knowledgeable. From our description of the size and type of vehicle we were looking for, he knew what we needed to see. Just opening the back door of the Murano and the quality of the fit and finish just jumped out at us. No explained and demonstrated the features. He took the time to help me set up the features and was an absolute pleasure to deal with. More
Overall good service. Could have been a little quicker. But they were very good about communicating and they fixed my problem. Yes I would use them again. Nissan genuin Could have been a little quicker. But they were very good about communicating and they fixed my problem. Yes I would use them again. Nissan genuine parts are more expensive but always good quality. More
Slowly but Surely They can do better n sum areas like callin customers bck wen they say they will & bein on point wen customers needs items that they dont have but need They can do better n sum areas like callin customers bck wen they say they will & bein on point wen customers needs items that they dont have but need n their vehicles like manuals, etc. More
Excellent from top to bottom! Car was in and out of 5 shops in 3 different towns for last 30 of 33 days. No one could figure out break issue on my Infinity. Nissan worked with my w Car was in and out of 5 shops in 3 different towns for last 30 of 33 days. No one could figure out break issue on my Infinity. Nissan worked with my warranty company and provided a car while we waited for special Infinity part. Breaks no longer lock up! They saved the day! Very much would recommend Eastern Carolina Nissan. Ask for Joe! He was a lifesaver. More