Eastern Carolina Nissan Inc
New Bern, NC
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Great Service at Eastern Carolina Nissan Kenneth was pleasant, kind and so helpful. In my opinion, he exemplifies great service. He totally made my wait time and experience the best! I woul Kenneth was pleasant, kind and so helpful. In my opinion, he exemplifies great service. He totally made my wait time and experience the best! I would definitely recommend this company both for purchasing and maintaining any vehicle. More
Great Customer Service Salezman ( Jimmy) and finance were knowledgeable, Pleasant and helpful.Salesman was wonderful, had car ready, clean and smiling. Answered all question Salezman ( Jimmy) and finance were knowledgeable, Pleasant and helpful.Salesman was wonderful, had car ready, clean and smiling. Answered all questions and checked all boxes. More
EXCELLENT SERVICE. I enjoyed working with Moe, he was instrumental in helping me make my decision to purchase the truck. He was very informative, patient and friendl I enjoyed working with Moe, he was instrumental in helping me make my decision to purchase the truck. He was very informative, patient and friendly . I apologize for not answering sooner. My computer was not functioning. More
Great Experience I've dealt with Eastern Carolina Nissan Inc now for several years. I can say at this time that we've never been to a better dealership. We just bought I've dealt with Eastern Carolina Nissan Inc now for several years. I can say at this time that we've never been to a better dealership. We just bought another vehicle from them and I believe we were treated fairly and honestly. Shawn Becton is great. Can't put any better then that. As for the rest of the folks, from the sales team to the service team, all friendly and professional. More
Scammed with nail story I was in the service department on 12/14/18 and was shown a nail and advised it came from my rear driver side. This visit - 5/13/19 was shown the s I was in the service department on 12/14/18 and was shown a nail and advised it came from my rear driver side. This visit - 5/13/19 was shown the same nail and told it came from same tire. They take the nail back after handing it to me. When checking out saw the nail on the computer ...I guess for the next client. I reviewed my invoices for both....same story, same nail consecutive visits. I have a concrete drive, I park on an asphalt parking lot. There show and tell when they walked me out was "overplayed" about where the nail was and what tire ...too much. Same nail lays on the computer ...dark nail, head of it is off. They had it to you and let you hold it and then say "I''ll take that back". Unreal. Won't be back and won't recommend this service department. More
Nissan Max 09 I wasn’t pleased that I paid $1250 and a week later my car starts doing the same thing. I dropped it back off and they were trying to charge me $1380. I wasn’t pleased that I paid $1250 and a week later my car starts doing the same thing. I dropped it back off and they were trying to charge me $1380. That’s ridiculous. I did not let them fix it I just picked my car up. There explanation is was that code didn’t show up the first time. More
Routine maintenance Prompt courteous service. Maintenance crew even assisted with question on another vehicle. Car returned very clean. Facilities neat and clean. Se Prompt courteous service. Maintenance crew even assisted with question on another vehicle. Car returned very clean. Facilities neat and clean. Service dept reminded me tire rotation was free since I purchased the tires from dealer. More
Great experience Great customer services. Salesman was excellent and efficient. He took the time to show us every feature the car has. Would recommend this dealer to a Great customer services. Salesman was excellent and efficient. He took the time to show us every feature the car has. Would recommend this dealer to anyone More
Nissan Service Department This Nissan Dealership has a very friendly and helpful staff. The sales people are nice and don't pressure you and are not pushy. Everyone there goe This Nissan Dealership has a very friendly and helpful staff. The sales people are nice and don't pressure you and are not pushy. Everyone there goes out of their way to be cordial and nice. The service department has the nicest staff. My experience is always good with them. They are timely and offer to wash and vacuum my vehicle every time I bring it in. Couldn't be more satisfied. More
My new Altima If you need a Nissan Shawn Nissan Becton is the salesman you want to buy from. Over 25 yrs experience selling Nissan.Fast friendly and knowledgeable s If you need a Nissan Shawn Nissan Becton is the salesman you want to buy from. Over 25 yrs experience selling Nissan.Fast friendly and knowledgeable sale staff not to mention low pressure. More