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Eastern Carolina Nissan Inc

New Bern, NC

4.7
1,221 Reviews

3315 US Highway 70 E

New Bern, NC

28560

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Showing 1,221 reviews

August 26, 2019

Best dealer in the Carolinas I have been doing business at Eastern Carolina Nissan for years, and I can say that this is the best dealer in N.C. The management and sales consultan More

by VENENO364
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Becton, Chris Blanchard
August 24, 2019

Lies!!! Service Manager lied to me said he observed technician pour my dep fuel in my vehicle when it was never done in the first place More

by kdub2497
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know his name, but that know what happen!
August 23, 2019

Excellent customer service I called asking if they could help put me in a car, they were notified of all the circumstances and did exactly what I asked. More

by goodeteonna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Kerens, Eric Mikul
August 23, 2019

Excellent each experience Every time I've had service or needed advice, Joshua and Kenny, well all but these gentlemen are in the service dept, I have excellent service! They More

by AJ_WILSON58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary (GINA) Montagne, Shawn Becton, Chris Blanchard, Joshua Brown , Kenny Morton, CJ Rivera, Jimmy Alexander, Bobby Bourquin, Dianna Clark, Trevor Collins
August 19, 2019

Love this place Friendly staff with professional standards, you don’t have to worry about being sold products or services you don’t really need. Everything is explai More

by JD_WADE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
August 19, 2019

BEST EVER This review is a review being reviewed by viewers and reviewers reviewed everywhere Awesome service Great guys Fast and reliable But wait; there More

by toolhat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
August 19, 2019

Great Price and Service Great work and friendly! Gave us the best interest rate possible. Best price on vehicle by far! We drove 2 hours to get the car, they made all so easy More

by Panthergold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hanzel, Harry Kerens
August 16, 2019

Quick and very friendly. This was the first service on our brand new Murano. The service people were friendly, welcoming and efficient. We look forward to a long relationship More

by lauren28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif (Moe) Kaifee
August 16, 2019

Courteous and Professional dealership Our recent Nissan Murano purchase experience at Eastern Carolina Nissan was excellent. Of all of our car buying experiences over many, many years, th More

by Nauti21
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asif (Moe) Kaifee, Shawn Becton, Jimmy Alexander
August 15, 2019

Good car buying experience Mario was very helpful in so many ways. The dealership was clean and welcoming. This place is kids friendly too. I just wish we didn’t have to wait so More

by Mariluna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marrio Harris, Mary (GINA) Montagne, Harry Kerens
Aug 15, 2019 -

Eastern Carolina Nissan Inc responded

Thank you Marisol for your feedback on your experience here at Eastern Carolina Nissan. You are so right - I know that it must have been annoying to answer back to two different people. It’s feedback like this that allows us to see our mistakes and make sure that it doesn’t happen in the future! Also, thank you once again for the purchase of your 2013 Ford F-150. We hope that it gives you many years of great service! If I can do anything at all to help in the future please feel free to contact me anytime at 252-514-8505. I will do everything that I can to make sure that you are 100% satisfied with your purchase. Sincerely, Harry Kerens Sales manager Eastern Carolina Nissan

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