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Eastern Carolina Nissan Inc

New Bern, NC

4.7
1,221 Reviews

3315 US Highway 70 E

New Bern, NC

28560

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Showing 1,221 reviews

September 13, 2019

Very friendly and helpful I just had an inspection done but the attitude of the service team was as professional as if the car was in for a major overhaul. Very pleasant experi More

by Copper17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
September 12, 2019

Awesome Service Quick, professional, and pain-free. Always goes the extra mile to make sure they get the job done right the first time. Highly recommended if looking More

by colflesh195
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton, Jimmy Alexander
September 12, 2019

They always do a great job and I would recommend them. They always try to help even if you have not set up an appointment. They will work you in if they can. Service tech's do it correctly the first time s More

by cakeeter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
September 10, 2019

Service accomplished satisfactorily! Joshua was quick, pleasant and helpful in taking our information. The service center identified the problem and took care of it quickly. We didn't me More

by LJACK02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
September 09, 2019

Great Buying Experience I purchased a new Rogue recently. The sales team was amazing and worked with me to get me in a great vehicle at a great price! They were very attent More

by NPHARRISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Becton, Jimmy Alexander
September 05, 2019

Amazing customer service! Eastern Nissan went above and beyond to get us the car we wanted! Even with a few hiccups along the way, they were able to secure the exact vehicle fo More

by knwalker11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Becton, Harry Kerens, Andrew Wilson
Sep 19, 2019 -

Eastern Carolina Nissan Inc responded

Kristi and Michael- Thank you for your feedback. I know that you were excited to get your new Murano and that is the best part of my job as a salesperson! I hope that you get as many years out of your new Murano as you did your previous vehicle. And when you are ready for a new one I hope that you will consider allowing me to assist you again. My goal is to make every customers’ experience as hassle free as possible. It makes me happy to know that you had a great experience. Thank you again for your business! Sincerely, Harry Kerens Sales Manager Eastern Carolina Nissan

September 03, 2019

2018 Frontier upgrades upgraded my 2018 Frontier with fog lights an step rails, service an parts departments were very professional & courteous. service was done in a timel More

by ralvers1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Joe Porter, Kenny Morton
September 02, 2019

Good Service Went in for recall work and AC service. Service department kept me updated via text messages. Service was priced fair and they did not try to up-sell More

by ALW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Morton
August 29, 2019

Bought new car, great service, great place! Wonderful service, friendly, prompt ,,I would highly recommend! I finally found the car I wanted and everyone did so much to help me make my dream com More

by RASMUSSENJLR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Becton, Jimmy Alexander
August 29, 2019

Service dept The service dept did a great job with my oil change and tire rotation. I am very pleased with the cleaning they gave my vehicle. They were very nice More

by tjsnc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Morton
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