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Eastern Carolina Nissan Inc

New Bern, NC

4.7
1,221 Reviews

3315 US Highway 70 E

New Bern, NC

28560

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Showing 1,221 reviews

March 31, 2023

I waited 2. 5 hours for an oil change. I had to keep going up to the service desk and ask them what is going on. More

by jonabernadeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
March 30, 2023

Best dealership that I’ve worked with in all my purchases over the years hands down! More

by coastiejake
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Becton, Terra Jones
Apr 07, 2023 -

Eastern Carolina Nissan Inc responded

Thank you!

March 24, 2023

Very efficient and helpful without being pushy. Loved Shawn and Terra. And Terry who approached us first, even tho he was busy. He sent Shawn to help us. Can’t say enough about this dealership. As More

by lois.m.allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maybe Bobby and Jimmy. Not sure. But all were wonderful , Shawn Becton, Terra Jones
Apr 07, 2023 -

Eastern Carolina Nissan Inc responded

Thank you! we appreciate you!

March 22, 2023

Very friendly, went above and beyond. Great customer service! Would definitely recommend getting your next vehicle from them. More

by SHACKER0920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Becton, Jimmy Alexander, Terra Jones
Apr 07, 2023 -

Eastern Carolina Nissan Inc responded

We look forward to seeing you again, thank you!

March 21, 2023

They greeted me when I got out of my vehicle & were very polite & helpful, great customer service thanks More

by manmarie19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
Apr 07, 2023 -

Eastern Carolina Nissan Inc responded

thank you for the kind words!

March 18, 2023

Joshua Brown was very helpful in explaining all the services being done to the vehicle. I waited at shop and he kept checking up on me to make sure things were good! More

by hernandez.mirian56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
Apr 07, 2023 -

Eastern Carolina Nissan Inc responded

Thank you! we appreciate you

March 18, 2023

Customer service was good with the exception of calling to inform me on the first day I left the car there. They did not text me that the part was not in and they needed to keep my car. All got straighte More

by HMSIMPSON1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Kenny Morton
March 17, 2023

Mr Becton was friend and one of the best salesman I have dealt of 30 years. More

by JWB3055
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Becton, Jimmy Alexander
Apr 07, 2023 -

Eastern Carolina Nissan Inc responded

Shawn appreciates your kind words! thank you!

March 15, 2023

Richard and Josh always always always always always alway always always always get it RIGHT More

by michaelblawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
March 14, 2023

My biggest complaint about this dealership is that they do not honor the Nissan rewards program. The service dept. said they would check into it, but my rewards are going to waste and I guess I didn't ear More

by peganglin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brown , Joe Eborn
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