Eastern Carolina Nissan Inc
New Bern, NC
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Very efficient and helpful without being pushy. Loved Shawn and Terra. And Terry who approached us first, even tho he was busy. He sent Shawn to help us. Can’t say enough about this dealership. As Loved Shawn and Terra. And Terry who approached us first, even tho he was busy. He sent Shawn to help us. Can’t say enough about this dealership. As always Nissan has been our choice at least 12 times. More
Very friendly, went above and beyond. Great customer service! Would definitely recommend getting your next vehicle from them. Great customer service! Would definitely recommend getting your next vehicle from them. More
Joshua Brown was very helpful in explaining all the services being done to the vehicle. I waited at shop and he kept checking up on me to make sure things were good! services being done to the vehicle. I waited at shop and he kept checking up on me to make sure things were good! More
Customer service was good with the exception of calling to inform me on the first day I left the car there. They did not text me that the part was not in and they needed to keep my car. All got straighte to inform me on the first day I left the car there. They did not text me that the part was not in and they needed to keep my car. All got straightened out and was satisfactory after that. More
My biggest complaint about this dealership is that they do not honor the Nissan rewards program. The service dept. said they would check into it, but my rewards are going to waste and I guess I didn't ear do not honor the Nissan rewards program. The service dept. said they would check into it, but my rewards are going to waste and I guess I didn't earn any for this service. More