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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,661 Reviews

3,661 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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August 20, 2022

It wad about 14 and everything is good I will take my jeep there everytime More

by rojasjanet319@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Couvertier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tomy Vithayathil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy, Kayla Benitez
Aug 22, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to have earned your continued business! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your experience. See you next time!

August 20, 2022

Ricky was excellent and helpful. He was very professional and took his job seriously. It was a pleasure to work with him. More

by sabrinaphilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky in service
Aug 22, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're so glad Ricky demonstrated our commitment to excellent service! Thanks for supporting Eastchester Chrysler Jeep Dodge Ram with your business and your review. Until next time!

August 20, 2022

they did a great job. The sensor from my tire was not updating but the manager showed me the tires rotated and even went outside with the air pressure gauge and showed me. More

by fiestabounce1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianna Delgado , Rob Aristy
Aug 22, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

This is what we love to see! We're so glad our team provided thorough, informative service that accommodated your needs. Thanks for supporting Eastchester Chrysler Jeep Dodge Ram with your review!

August 19, 2022

I am very happy with the service Thank you for help me You are the best More

by cruzmax789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana
Aug 19, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It was our pleasure to assist you. Thanks for stopping by Eastchester Chrysler Jeep Dodge Ram!

August 19, 2022

Service department very bad I went to do oil change I take off for my job to do oil change I wait 2 hour and not finish the customer service tell me I have it wait another 3 hour more to make it done so More

by shamaegypt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer service
Aug 22, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

It's hard to hear that you're frustrated. We apologize for the delay with your oil change, and we certainly never want our customers to wait too long for their visit. Clearly, we can work on our communication and time estimates. If there's anything further we can do for you, please reach out. Thank you, Customer Care Team - (877)-811-9330

August 19, 2022

Top notch service in a very timely manner. Great teamwork made for a great experience. More

by MDD96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Aug 19, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

This is what we love to see! Thanks for supporting Eastchester Chrysler Jeep Dodge Ram with a fantastic review!

August 18, 2022

Courteous friendly nice clean safe professional excellent caring understanding comforting explaining the problem best with you More

by rattygannb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
Aug 18, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back!

August 18, 2022

The service manager and the service representative Ricky were great. Ask for Ricky for certain. Prior experience was very poor. Ricky squared it all up. More

by jsarcinella
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Aug 19, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the five-star review for Eastchester Chrysler Jeep Dodge Ram! We are happy to hear that Ricky and our team could deliver a more positive experience and ensure any concerns were fully addressed. See you down the road!

August 18, 2022

Everyone from the doorman of the service department to the counter girls was amazing & very nice. Can't wait for my next service appointment! More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
Aug 19, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We love seeing reviews like this, Nick! Thanks for visiting us at Eastchester Chrysler Jeep Dodge Ram. We look forward to working with you again next time!

August 17, 2022

Communication with customers has to be better. I called multiple times and no one got back to me or contacted me after I left messages. More

by AC13BX
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Maggie Matir
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We apologize for the issues you had getting in touch with our team. We strive to deliver seamless and communicative service, and it is disappointing that we left the wrong impression. We would appreciate another chance to speak with you to see what more we can do to help fix things. If you are willing, please contact us directly. Thank you, Customer Care Team - (877)-811-9330

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