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East Tennessee Ford
Crossville, TN
119 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 119 reviews
Verified Customer
May 30, 2025
Service people were helpful and Curtious did I nice job and completed service in a timely fashion. and completed service in a timely fashion. More
by fillup27
Employees Worked With
May 30, 2025
The Service Department took care of all my needs quickly. Will is easy to work with, professional, attentive, and personable. The techs always handle the task at hand very well. Will is easy to work with, professional, attentive, and personable. The techs always handle the task at hand very well. More
by GKESLIN
Employees Worked With
Will Harvey
May 30, 2025
Work was done properly and a very helpful staff answering my questions I got my car back sooner than expected my questions I got my car back sooner than expected More
by jc1sh
Employees Worked With
May 29, 2025
4 out of the last 5 visits I have had to go back to get mistakes corrected. This last time was good. Will seems to know what he is doing. I hope you have the right people in place now. mistakes corrected. This last time was good. Will seems to know what he is doing. I hope you have the right people in place now. More
by dougcatt77
Employees Worked With
Will was very good!
May 29, 2025
Great service to my F150! Not keen on just getting text updates about the progress on my truck. Had to call to get an update as I would prefer to speak to a service advisor ve Not keen on just getting text updates about the progress on my truck. Had to call to get an update as I would prefer to speak to a service advisor versus get a text/email More
by HEATHER9704
Employees Worked With
May 28, 2025
Super. Manager and staff! All of the services were complete. Very pleased with everything! Enjoyed the experience! Manager and staff! All of the services were complete. Very pleased with everything! Enjoyed the experience! More
by DOCTORHR
Employees Worked With
May 27, 2025
Excellent Customer Service , very easily diagnosed way the problem was. Parts were available. Service completed in less then a hour. the problem was. Parts were available. Service completed in less then a hour. More
by cyberscrew2
May 26, 2025
Service was fast, reliable and fair priced. Great service associates!!! This was the fastest service I have ever received for an oil change.. Great service associates!!! This was the fastest service I have ever received for an oil change.. More
by TNTDAVIS1999
Employees Worked With
