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East Tennessee Ford

Crossville, TN

4.8
130 Reviews

2712 North Main Street

Crossville, TN

38555

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Showing 130 reviews

June 13, 2025

It is always a pleasant experiance going to East Tennesse Ford for service. They provide quzlity service at a reasonable price. The staff is always pleasant & friendly. More

by docdress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
June 13, 2025

Everything seems to have gone well. The CV axel and boot on the passenger side was replaced and covered under our extended warranty. More

by rhaycox
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Thomas
June 13, 2025

Great communication, upfront and honest. Called with updates and had my truck ready on time. More

by BOYBURGESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Davenport super guy!, Andy Pugh, Gary Lau
June 12, 2025

Always accommodating, quick, neat work. I've always gotten great service... one of the reasons I keep choosing Ford! More

by catheycathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
June 11, 2025

They are willing to help you out of a situation that a different auto dealership had trapped you in. Thank you Collin More

by zimiweb1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Lau, Collin Abston
June 10, 2025

Everyone there at the dealership was very kind and informative. There was no pushing us and trying to get me to buy the car. More

by JMGIBSON74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Authier, Collin Abston
June 10, 2025

Friendly, clean and helpful. In and out in record time. Explained all service provided that day More

by CANDT1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
June 09, 2025

Drew was very professional and helpful , would definitely recommend. Didn’t feel any pressures and willing to answer all questions and concerns. More

by tracylynn2454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Authier, Collin Abston
June 08, 2025

F-150 brake repair and new tires. All done according to quoted price and length of service time. More

by TROUTDOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
June 08, 2025

Always a positive experience with great customer service. Service advisor Will was able to meet my request on short notice and had my car ready ahead of schedule. Very satisfied. Thanks Will for your quick r More

by JLTHERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes, Collin Abston
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