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East Tennessee Ford

Crossville, TN

4.8
130 Reviews

2712 North Main Street

Crossville, TN

38555

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Showing 130 reviews

June 29, 2025

They always treat us like family and take care of our vehicles as if it was their own More

by zimiweb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
June 29, 2025

East Tennessee Ford has a great service department. I have been pleased with everything they have done. I have purchased a couple of vehicles from them and will continue to go back there. More

by rickfyfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Williams, Doug Coomes
June 26, 2025

East Tennessee Ford is by far the most courteous and professional sales team I’ve ever done business with. From my salesman to finance and through service you get real customer service satisfaction. Tha More

by CHRWHIT2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scotty Davenport , Gary Lau
June 26, 2025

East Tennessee Ford ‘s service department and dealership is awesome. They have always taken very good care of us and our vehicles. We have bought 2 vehicles from them and our very happy with the purchases a More

by PSSCHILLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Authier
June 23, 2025

Had my F250 serviced. Good communication throughout the process. Thanks for a job well done. More

by Kenslimf16
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
June 22, 2025

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by rpohl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
June 22, 2025

Everything went smooth. Dropped it off and when it was done I left. They let me know I’ll be needing front brake pads soon. More

by ROSESNRACIN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
June 22, 2025

I made an appointment with the service department to have my vehicle serviced. The appointment was for 11:00 AM. The car was dropped off at 10:00 AM. I stopped by about 3:00 PM in the afternoon and was to More

by HRM.JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
June 22, 2025

They always take good care of us! We have bought two vehicles here and always have them serviced by them. More

by jasondeibler79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
June 20, 2025

A pleasant experience. The staff was kind and friendly. They were also very knowledgeable and provided me with a statement telling what they had done to my Bronco Sport. More

by Tunderwood9406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes