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East Tennessee Ford

Crossville, TN

Overview
Employees
Reviews
Vehicles
4.9
119 Reviews
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2712 North Main Street

Crossville, TN

38555

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Showing 119 reviews

May 26, 2025

East Tennessee Ford has top notch service and customer experience. Love the service, sales & finance team. They go above and beyond to make things right. More

by PSSCHILLING
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Authier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025

Service was timely and everyone involved polite and knowledgeable. I was made to feel valued as a customer. More

by huxianlj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2025

I had a great experience. This was my first time going to the dealership for service. I will return, I was in and out relatively quick. More

by STEVENARBOLEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2025

Thomas was great helped me out with issues did great job highly recommend him to friends More

by SRMCCOLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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May 23, 2025

Excellent service. Appreciate that they pick up and return the car to me whenever I need service. Super friendly people to work with. More

by thesasses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025

I had my cruise control repaired and I’m very pleased with the service. Thomas in the Service department was very helpful. More

by 93hdflhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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May 19, 2025

Great people to work with. When they tell me when my vehicle is done they are right. More

by md1billsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Williams
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May 19, 2025

Doug was friendly and helpful. I have never had an issue with the service department at East Tennessee Ford More

by iridewithjeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025

Justin worked well with me, understood my needs, no xx, I liked the experience I'd be back. More

by alfred.crabtree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
justin dishman
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May 19, 2025

Fast friendly service. salesman was very helpful with every detail even transfer things from my truck. More

by JBB3919
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Authier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Abston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Dishman
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