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East Tennessee Ford

Crossville, TN

4.8
130 Reviews

2712 North Main Street

Crossville, TN

38555

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Showing 130 reviews

May 30, 2025

I have always enjoyed this dealership. We have bought two vehicles there and all of our service is done there. They are trustworthy and professional. More

by BRIAND75
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Will Harvey
May 30, 2025

Very nice and quick to get my truck completed. Highly recommend them for your services. More

by kavey17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
May 30, 2025

Will was very helpful and courteous. The work was completed in a timely manner. We were very pleased. More

by SHIPMANHAZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
May 30, 2025

Service people were helpful and Curtious did I nice job and completed service in a timely fashion. More

by fillup27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
May 30, 2025

The Service Department took care of all my needs quickly. Will is easy to work with, professional, attentive, and personable. The techs always handle the task at hand very well. More

by GKESLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Harvey
May 30, 2025

Work was done properly and a very helpful staff answering my questions I got my car back sooner than expected More

by jc1sh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
May 29, 2025

4 out of the last 5 visits I have had to go back to get mistakes corrected. This last time was good. Will seems to know what he is doing. I hope you have the right people in place now. More

by dougcatt77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will was very good!
May 29, 2025

Great service to my F150! Not keen on just getting text updates about the progress on my truck. Had to call to get an update as I would prefer to speak to a service advisor ve More

by HEATHER9704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Authier
May 28, 2025

Super. Manager and staff! All of the services were complete. Very pleased with everything! Enjoyed the experience! More

by DOCTORHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Coomes
May 27, 2025

Excellent Customer Service , very easily diagnosed way the problem was. Parts were available. Service completed in less then a hour. More

by cyberscrew2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lau, Doug Coomes, Collin Abston
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