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East Tennessee Ford
Crossville, TN
117 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 117 reviews
October 03, 2025
Excellent service, good customer service, excellent salespeople, good experience , shortly wearing time to process everything salespeople, good experience , shortly wearing time to process everything More
by zunildavillalona15
Verified Customer
September 21, 2025
We came in expecting a fight and my sales man was Tylor and I kinda felt comfortable, he listened showed I the models we were interested in and left with what I felt was a fair dealer for us both, we had f and I kinda felt comfortable, he listened showed I the models we were interested in and left with what I felt was a fair dealer for us both, we had factory recalls which I expected with the amount of tech and were taken care of immediately. Very happy with the sales, financing and service. I would highly recommend Tylor and the service department. More
by Paizano
Employees Worked With
Tylor
July 11, 2025
Requested work completed correctly the first time I Thank You Will and the Service department team I will definitely recommend this Dealership You Will and the Service department team I will definitely recommend this Dealership More
by PRWTRAVEL
July 03, 2025
will Harvey is a great service tech. He is always friendly and is really concrned with the customer He is always friendly and is really concrned with the customer More
by EDWARDZUBAL
Employees Worked With
June 29, 2025
They always treat us like family and take care of our vehicles as if it was their own vehicles as if it was their own More
by zimiweb1
Employees Worked With
June 29, 2025
East Tennessee Ford has a great service department. I have been pleased with everything they have done. I have purchased a couple of vehicles from them and will continue to go back there. I have been pleased with everything they have done. I have purchased a couple of vehicles from them and will continue to go back there. More
by rickfyfe
June 26, 2025
East Tennessee Ford is by far the most courteous and professional sales team I’ve ever done business with. From my salesman to finance and through service you get real customer service satisfaction. Tha professional sales team I’ve ever done business with. From my salesman to finance and through service you get real customer service satisfaction. Thanks again Scotty More
by CHRWHIT2
