East Madison Toyota

Each visit to the dealership has been a very pleasant experience. Every employee I've spoken too has been fully knowledgeable in the areas I've had questions in. The dealings with Nate in my first new experience. Every employee I've spoken too has been fully knowledgeable in the areas I've had questions in. The dealings with Nate in my first new car buying experience couldn't have gone better. Great sense of humor and made me feel at ease about the whole thing. The few times I've gone to the service department for warranty work, they have done a great job, no questions asked. This dealership gets an A+ from me so far. Keep up the great work guys/girls! More

I bought a 2006 Toyota Avalon Touring from Nate at Jon Lancaster in 2006. Told him what I wanted, he got it ordered for when I wanted to take delivery, no fuss, priced as I expected. Would buy from agai Lancaster in 2006. Told him what I wanted, he got it ordered for when I wanted to take delivery, no fuss, priced as I expected. Would buy from again if Toyota sold an AWD car with manual transmission in a wagon from. Previous car was a 2003 Matrix XRS with the 6speed. Loved that car but partner talked me into selling it for the Avalon. Almost bought a new Venza but found an Audi with a 6speed and AWD that was cheaper since it was used and I could not pass it up. More

My experience at Jon Lancaster was very positive. Everyone I ran into there was friendly and very helpful (even the parts person who sold me my snow tires). My salesperson, Nate Riesen, was friendly Everyone I ran into there was friendly and very helpful (even the parts person who sold me my snow tires). My salesperson, Nate Riesen, was friendly, knowledgeable, helpful and responsive. Also very down-to-earth and easy to talk to (very genuine and engaging). Great experience. More

Nate was highly responsive to our questions and added insight on numerous items throughout the sales process. He advocated for us on our trade, easily sold us on the Highlander Hybrid and outshined his insight on numerous items throughout the sales process. He advocated for us on our trade, easily sold us on the Highlander Hybrid and outshined his cross-town competition in knowledge and responsiveness. From the first minute I spoke to Nate on the phone until I drove off the lot at delivery, my entire experience at Jon Lancaster was superlative. I literally cannot think of a single detail in the process that was not timely addressed - even the financing was quick (quicker even than at Jon Lancaster's Lexus dealership where we had leased a new hybrid a few months earlier). Thank you, Nate. And, thank you, to the entire Jon Lancaster team. More

I have purchased several vehicles from Nate or Abby Riesen and the experience has been outstanding. They certainly do not fit the "car salesman" mold! They followed through on all their promises. I wo Riesen and the experience has been outstanding. They certainly do not fit the "car salesman" mold! They followed through on all their promises. I would do business with Abby or Nate again in a heartbeat. More

This was my second vehicle that I have leased with the help of Nate and Abby Riesen, they are both very professional, very helpful and overall great to work with. I will definately refer any Toyota sales help of Nate and Abby Riesen, they are both very professional, very helpful and overall great to work with. I will definately refer any Toyota sales to them in the future. Thanks, Shannon Thalacker More

Nate took care of all of my new car buying needs. He was a pleasure to work with and I have no issues at all. We worked together and got the deal done in one visit instead of multiple trips. Thanks to Nate a pleasure to work with and I have no issues at all. We worked together and got the deal done in one visit instead of multiple trips. Thanks to Nate for all of his hard work and I love my Camry!!!!!! Thank-you Todd Snortum p.s. I would like an oil change coupon to sway me to your service department. More

It was nice to talk with Abby during the purcahse of Prius in getting quote thru internet which was competitve. Finance Mananger was friendly during financing,selling add ons and answering our questions Prius in getting quote thru internet which was competitve. Finance Mananger was friendly during financing,selling add ons and answering our questions. Later, during and after delivery of Prius she gave courtesy calls to know how we are with new vehicle. Need to be appreciated. I would recommend Jon Lancaster to my friends who wish to buy Toyota. More

Nate was friendly and helpful throughout our shopping and purchase experience. He was well informed about the vehicle and answered all of our questions well. So far we have enjoyed our vehicle despite the purchase experience. He was well informed about the vehicle and answered all of our questions well. So far we have enjoyed our vehicle despite the turmoil surrounding Toyota these days. Thank you and best wishes. More

When I get ready to purchase a new car, I'll do all the research I need to do in advance, decide what I'm looking for in a vehicle and other important issues like that. I will also gather figures on trade research I need to do in advance, decide what I'm looking for in a vehicle and other important issues like that. I will also gather figures on trade values and total cost figures for new vehicles. By the time I get to the dealership I already know what I want, how much I'm willing to spend and all that is left is to see the vehicle in person, get my questions answered and settle on a price. Nate is excellent when it comes to letting me look over a vehicle, play with it, drive it, and ask all the questions I want. He knows his product very well and there is no price haggling with Nate. The last 2 cars I purchased from him we settled on the price over the phone, absolutely no hassles. If you approach Nate with a ridiculous price he will politely tell you it isn't going to work. On the other hand he'll get you his best price without all the "golly I gotta go talk to my manager about that" baloney you get at other dealerships. There is no hard sell, just a very well informed, honest, and friendly Sales Rep. More