East Dallas Volkswagen

I was shopping for a car online and Damien was very informative. He was very good with checking with me through email and letting me know what inventory came in that would fit into my budget. Once we f informative. He was very good with checking with me through email and letting me know what inventory came in that would fit into my budget. Once we found a vehicle I like the rest was a smooth process. Mr. Fuller was very professional and the best thing I liked in him, was he was not pressuring me to make a decision. He let me know he was there for any and all question I had and he always responded quickly. When I came out to the dealership it was one of his busy days, however he pointed me to another great person to assist me until he could give me 100% of his time. Mr. Fuller a great salesman, very professional, and helps you to feel as you are family. Thank you so much for your help in my perfect car! More

Rich always takes such great care of me when I bring my car in. I brought my car at Rusty Wallace in '09 and Richard is the reason I will continue to purchase and have my cars serviced at Rusty Wallace VW. car in. I brought my car at Rusty Wallace in '09 and Richard is the reason I will continue to purchase and have my cars serviced at Rusty Wallace VW. I know that Rich will take the time to talk to me about all of my concerns and address any issues with the vehicle. More

I found the ability to deal with the sales rep and dealership via the internet on price was a major selling point. Their pricing was extremely competitive. My local VW dealership kept telling me tha dealership via the internet on price was a major selling point. Their pricing was extremely competitive. My local VW dealership kept telling me that the Rusty Wallis dealership would give me a price and when I would go to pick it up there would be a bunch of extra charges. NOT SO! The price I negotiated via the internet was what I paid for & no attempt to "upsell" or anything else was made. Great job! I will recommend this dealer. More

I would highly recommend Gabriel Perez. From start to finish he was prompt, precise and professional in not only better understanding what I was looking for but also explaining the entire process from th finish he was prompt, precise and professional in not only better understanding what I was looking for but also explaining the entire process from the dealers perspective. Rusty Wallis is a better place. Carlos and Nikki rounded off a great team! I would highly recommend then and will do business there again. More

Gabriel made sure he was trying to be as helpful as possible. He was reachable and took care to mention some of the important aspects of the car. Although I didn't talk to Jeff when I bought the car, possible. He was reachable and took care to mention some of the important aspects of the car. Although I didn't talk to Jeff when I bought the car, he contacted me with information about my car. More

Everyone at Rusty Wallis has always been helpful and polite which sets them apart from most other dealerships I have visited in the past few years. polite which sets them apart from most other dealerships I have visited in the past few years. More

One day my 77 year old mom and I were out shopping and saw this cute silver blue Beetle in your used car lot. Jesse immediatly came out and introduced himself. He let us test drive the car and we both fel saw this cute silver blue Beetle in your used car lot. Jesse immediatly came out and introduced himself. He let us test drive the car and we both fell in love with it!!! jesse was great. He didn't pressure us in any way and that was important to us. After the car sale was finalized Jesse had our Little Bug cleaned up and filled it up with gas. Upon leaving the dealership Jessie showed us everything about the car. Our over all experiance was great. Jesse is certainly an asset to your company. Sincerely, Janna And Paula Simpson More

Wow!!! What a great experience at this dealership. it was a no pressure sales, and mario tried his very best to work around what we wanted.he was very informative about the car and knows a lot about the prod a no pressure sales, and mario tried his very best to work around what we wanted.he was very informative about the car and knows a lot about the product. he also took his time to show us how everything works. the car was delivered to us very clean, and he even took us to the service department to introduce us to the advisors. I would definitely recommend a friend or family member to your dealership. More

We were traveling from NY in a 2010 Jetta Sportwagen and the car developed a vibration at 75mph. I could see the belly pan cover was unattached toward the rear. I called at 7:00AM on Memorial Day and Rich the car developed a vibration at 75mph. I could see the belly pan cover was unattached toward the rear. I called at 7:00AM on Memorial Day and Richard cheerfully assured me that he could immediately put the car on a lift and diagnose the problem. Greeting me as we drove in at 7:45, he had the car lifted promptly, confirmed the diagnosis, offered expert other diagnostics and a free car wash, fixed the problem and we left the dealership at 8:05 for New York. We traveled 1000 miles on Monday and couldn't have done it without Richard's positive attitude and performance. This young man is an asset to your dealership. Thank you for such a positive experience. We have relatives in Dallas and hope to have the time for service and that car wash at some future time at your dealership. You made an lasting impression. More

I spent most of yesterday at Rusty Wallis dealership looking to trade my GMC in for a better and more cost efficient vehicle. This was my first experience working with someone other than a GM make or m looking to trade my GMC in for a better and more cost efficient vehicle. This was my first experience working with someone other than a GM make or model and I have to say I will (as long as I live in the DFW area) NEVER purchase a vehicle from anyone other than Rusty Wallis. The level of comfort from professional, friendliness, knowledge and the time spent with me to ensure that I was well taken care, was beyond impeccable. I had just visited another dealership two days prior and walked out because I dealt with 3 different representative who gave me 3 different numbers, stories, etc. I must give a shot out to Al Wagoner, Scott Pittenger, Nikki (your finance person sorry didn't get her last name) and everyone else who made my experience a positive and memorable one. I love my new CC and owe it all to the Rusty Wallis crew!! Thank you!!!! =) More