East Dallas Volkswagen

Easy no hassle experience I was looking to buy a new Jetta TDI and Greg made it easy and painless. He has a laidback, calm demeanor and explained every feature and option to m I was looking to buy a new Jetta TDI and Greg made it easy and painless. He has a laidback, calm demeanor and explained every feature and option to me while never pressuring me. I also found it to be a fairly quick transaction. Greg has contacted me several times since I purchased the car just to check on me and my satisfaction level. I would do business with him again. LOVE my Jetta TDI!!!!!!! More

Family One Stop There was no question where to buy after two of my family members bought their car here. I looked around and they had the BEST price, BEST service, & There was no question where to buy after two of my family members bought their car here. I looked around and they had the BEST price, BEST service, & The friendliest staff! Thank you Rusty Wallis Volkswagen! More

Extremely happy sales weary customer Seamless transaction. I called Lisan on a Monday letting him know I would be in at the last of the week if the car I wanted was still there. I receive Seamless transaction. I called Lisan on a Monday letting him know I would be in at the last of the week if the car I wanted was still there. I received an email from sales support quickly with contact numbers available. The car I wanted was still available four days later, and upon arrival everything was in order for us to drive the car immediately. All owners manuals and keys were included, just as I had expected at any VW dealership. The finance team was very helpful. If you have good credit and go here knowing what you want, you will have a great experience. If you have bad credit and walk in the door confused, it will be the same in any dealership. Paperwork had already been started when I arrived and it was a great, efficient car buying experience. Thanks Lisan, Lee+Cindy More

First Car of my Own After a full day of car shopping with my boyfriend and my dad we finally ended up here. I already had my heart set on a newer VW Golf at another place After a full day of car shopping with my boyfriend and my dad we finally ended up here. I already had my heart set on a newer VW Golf at another place we'd visited that day so I thought that we'd just look around a little and call it a day. Then, there she was. A beautiful 2002 gold Jetta Wagen! The more I looked at her the more I liked her. The price was right, the milage on a car that old was unbelievable and she was clean as a whistle. Here comes Mr. Kenneth Frye noticing my admiration for the car. He starts reaffirming everything I'm thinking about the car. He let us know that the guy who had it before loved it and took amazing care of it. Not to mention that all maintainence since 2002 had been done at this dealership! Kenneth suggested a test drive and I was sold. This was my very first car in my name with my money and I couldn't have had a better experience. I love my car, Lenore, as I've decided to call her. I'm very grateful that Kenneth was the one to help me make this huge life decision. More

Great car buying experience Love our salesman Rey Castillo. Love our new convertible beetle! Everyone was extremely professional and friendly. They made buying a new car easy and Love our salesman Rey Castillo. Love our new convertible beetle! Everyone was extremely professional and friendly. They made buying a new car easy and painless. I will buy from this dealership again. More

2014 TDI at Rusty Wallis We came into Rusty Wallis VW on Thursday looking to replace a vehicle that just finally gave out on us. We found a 2014 Jetta TDI for a great price. W We came into Rusty Wallis VW on Thursday looking to replace a vehicle that just finally gave out on us. We found a 2014 Jetta TDI for a great price. We were running short on time as we had another appointment but Rey made the buying process so simple. We were in and out in a short time and still on time for our previous engagement. Our family has been buying TDI's from Rusty Wallis for as long as they have been selling them. The fuel economy, amount of miles you can put on the engine, low maintenance requirement, and amazing service of the folks at Rusty Wallis will keep us coming back for years. More

Serice Thoroughness Excellent customer care. The thoroughness and attention to detail shown to a difficult situation to diagnose and resolve was very impressive. Great Excellent customer care. The thoroughness and attention to detail shown to a difficult situation to diagnose and resolve was very impressive. Great experience & great interpersonal communication skills. - Jim More

Great deal! The whole buying experience overall was very low stress, as the employees were patient and hospitable. I got exactly what I wanted for a very fair pri The whole buying experience overall was very low stress, as the employees were patient and hospitable. I got exactly what I wanted for a very fair price. More

2014 volkswagen passat!!!!!!!! My Husband and I came in to Rusty Wallis with no intention of buying a new car. Here comes Rey Castillo with AWESOME Customer services and we drove of My Husband and I came in to Rusty Wallis with no intention of buying a new car. Here comes Rey Castillo with AWESOME Customer services and we drove off in our BRAND NEW 2014.... More