East Charlotte Nissan

OMG!!! The very worst stealership I have ever been too! After you fight for 4 hours with the price of the vehicle, then you have a four month fight after. Took 3 months to get the tags for the car! That is After you fight for 4 hours with the price of the vehicle, then you have a four month fight after. Took 3 months to get the tags for the car! That is ridiculous!!! Stay far away from East Charlotte Nissan!!! More

The cashier completely ruined the dealership. It is terrible customer service we you get called a lie! I will take my business elsewhere! To add insult the dealership has failed to even acknowledge. terrible customer service we you get called a lie! I will take my business elsewhere! To add insult the dealership has failed to even acknowledge. What a waste! Tom, Joey, and Kurtis are the only reliable folks working here. Sorry guys one bad apple spoiled the bunch! More

This dealership was so professional and all the sales persons were on target with the car that I picked and wanted. They showed me true customer service, which is rare in this day in time. I was extreaml persons were on target with the car that I picked and wanted. They showed me true customer service, which is rare in this day in time. I was extreamly impressed! I would definitely send someone to this dealership that is looking for a new or used car. GREAT PLACE!!!!!!!! More

If you decide to buy a car please go and visit Franco Valdes at East Charlotte Nissan. YOU WILL NOT BE DISSAPOINTED I KNOW WE WERE NOT. He is the best sales person ever. Prior to visiting this dealership Valdes at East Charlotte Nissan. YOU WILL NOT BE DISSAPOINTED I KNOW WE WERE NOT. He is the best sales person ever. Prior to visiting this dealership we went to couple others where the sales people were pushy and did not listen to the buyer .Franco is not one of them, he takes the time to know what you need and want and works with you to give you the best offer. His customer service is beyond exceptional and his knowledge is A ++++. More

My overall experience was good. I was initially in the market for a used car but between Franco referring to a new insurance company and savings a ton of money and Clovis working out a really good deal I market for a used car but between Franco referring to a new insurance company and savings a ton of money and Clovis working out a really good deal I was able to purchase a new I one instead! More

The staff was welcoming and made my experience worthwhile. All salesmen were quick to work an amazing deal! They went above and beyond to ensure my husband and I were satisfied. They also allowed worthwhile. All salesmen were quick to work an amazing deal! They went above and beyond to ensure my husband and I were satisfied. They also allowed us to make decisions without overstepping. More

This dealership worked very quickly with me to meet my offer on pricing. They were able to offer the lowest pricing of any dealership in the Charlotte area, and were friendly and accommodating during the offer on pricing. They were able to offer the lowest pricing of any dealership in the Charlotte area, and were friendly and accommodating during the process. They didn't try to pressure me to add extras or have any hidden charges. I appreciated the ease of the process. I will recommend this dealership to others. More

I have to say that I have had many dealings with Car Dealerships and if the rating was higher in my book they ace a 10! I have never had such a GREAT experience when purchasing a vehicle. Shiela was Dealerships and if the rating was higher in my book they ace a 10! I have never had such a GREAT experience when purchasing a vehicle. Shiela was so very helpful and was a very nice person to deal with. What she said she delivered in a very pleasant manner. The whole buying experience was flawless and the most Friendly and Polite dealership ever. They made this a very good thing for me. I would highly recommend this dealership to anyone looking to purchase a vehicle, new or used. I really can't say enough about them, they were that good. Thank you to all!!!!! More

Josephine was very helpful and helped me find a car that would fit my needs and would be something I would like. We talked about what type of vehicle I was looking for and what I would use it for and she f would fit my needs and would be something I would like. We talked about what type of vehicle I was looking for and what I would use it for and she found the 2012 Nissan Altima which I love. Financing was easy and went quickly. Everyone was courteous and easy to work with and knowledgeable about all of the vehicles. I can't remember everyone's name that was involved in the process but I can say that I have been going to this dealership since Walker Jordan owned it back in the 90's (never saw a dealership as well managed as when Walker Jordan managed and owned) and the dealership is managed well, now as it was then. I can see a difference in the management compared to the early and mid 2000's (poorly managed then). Service is always great. Ron Travers is my service rep and he always makes sure that everything necessary is taken care of and that my car is serviced per manufacturer requirements and makes sure that I am happy with the service. There is not a long wait and if it is something that will take some time they will make sure that you have a loaner vehicle so you can go on with your day. I think this dealership is great and would highly recommend it to anyone looking for a new or used car and for service on your vehicle. More

Took two weeks to get our car after they cashed our check. Went though the Certified PreOwned warranty check. Told it was ready three different times. When we finally arrived to pick up the car, we wai check. Went though the Certified PreOwned warranty check. Told it was ready three different times. When we finally arrived to pick up the car, we waited two hours before we drove it home. We were only offered two tanks of gas for our troubles. The communication and customer service after the car was purchased was beyond insulting. Do not purchase a vehicle from here. Once the check is cashed, you are thrown to the dogs. More