East Charlotte Nissan
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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I would just like to say I had a great experience this time around. I had visited the Dealership prior and was just not able to get financed due to my credit history but January 8, 2014 I guess it was ju time around. I had visited the Dealership prior and was just not able to get financed due to my credit history but January 8, 2014 I guess it was just my time. I believe in everything happens at the right timing. I had went on the East Charlotte Website just the day before January 7, 2104 to see what was being offered in rebates and promotions and Micah the salesman gave me a call and we set up an appointment for me to come in the next day. So I went and of course I'm thinking in the back of my mind I'm going to sit here again for over 2 hours and I'm not going to be able to get financed. Well, low and behold that was not the case this time. The young man Manny in the finance department really did his thing with helping me and I couldn't be more satisfied with the courteous and friendliness that everyone that helped me show. My son has been living here in Charlotte for the past 6 years and has purchased all his cars from East Charlotte Nissan and I believe the last couple purchases that he made the young man Manny the finance person was the one who helped him. Not to mentioned that my eldest son has been an employee of the Nissan Plant in Smyrna, TN for over 10 years so we have all become like the Nissan Family. Still have not been able to get my daughter to come on board because she said the Nissan cars are just still a little over her budget but eventually we'll get her in the Nissan Family as well. Again, I say thank you to all the staff that was in my corner and making a positive thing happen. Which this is an early birthday present to myself, my birthday is January 22, 2014. Have a bless year!!!! More
I would like to thank Ross for providing us with the exact details I was looking for in purchasing a new car. He was quick to respond, courteous and answered all my questions. When it came time to mak exact details I was looking for in purchasing a new car. He was quick to respond, courteous and answered all my questions. When it came time to make the purchase he gave several options and after selecting the black Versa, he got it back to detailing asap. Detailing did a beautiful job getting the new car ready to drive off the lot. I couldn't tell it had been "wrapped" for shipping. Rich in finance got the paper work done promptly and was clear about all the documents I signed. He was also able to find a wonderful interest rate. Last, but not least, the nice young lady (sorry, forgot her name) that went over all the details, ins and outs of the car before driving off. Thank you to your entire team. You should be proud and I will definitely recommend East Charlotte Nissan to my family, friends and coworkers. More
East Charlotte Nissan is the best 5 stars!!!! When you arrive at the dealer they know how to make you feel welcomed they also treat you as if youre family. My saleman Justin Davenport provided me with the arrive at the dealer they know how to make you feel welcomed they also treat you as if youre family. My saleman Justin Davenport provided me with the best service possible he went over and beyond to helpme with my selection of vehicle I recommend anyone to the dealer they know how to put you first. Satisfaction of the costumer is their priority!!!! More
Yes I would definitely recommend east charlotte nissan! My wife and I traded our 2006 Nissan Titan for the 2013 full loaded titan. Our salesman Justin Davenport was excellent! He made sure that we were 100 My wife and I traded our 2006 Nissan Titan for the 2013 full loaded titan. Our salesman Justin Davenport was excellent! He made sure that we were 100% satisfied and was very easy to deal with, also very good sense of humor. I woukd definitely recommend East Charlotte Nissan to anyone out there. Rene & Maria Mejia. PS the sales manager Vince is one of the best to deal with too. We are very happy. More
I bought a used Leaf, traded in my old Prius with 2 keys, but they just give me one key to Leaf, when I asked for the second key, never get answer, I didn't notice the screen between front bumper fell off b but they just give me one key to Leaf, when I asked for the second key, never get answer, I didn't notice the screen between front bumper fell off before I bought the car, when I told them, they said will be charged for the service, bad after sale service, will you go to there? Hendrick Honda on south blvd gives you good after sale service, I refer them to you. More
I would highly recommend this dealership and sales person. He was extremely knowledgable, friendly and professional. He listened to my needs and steered me in the right direction. I will tell my frien person. He was extremely knowledgable, friendly and professional. He listened to my needs and steered me in the right direction. I will tell my friends about this great experience. More
I literately went into the dealer for the first time this past week. Never had the guts to do so with all that are said about them (dealerships in general). Anyway last week I had to bite the bullet, I had a past week. Never had the guts to do so with all that are said about them (dealerships in general). Anyway last week I had to bite the bullet, I had a recall. Well, long story short... Ill never go anywhere else for service work on my vehicle ever again. Yes that's right. I'm still dumbfounded myself how they could just turn me around in just one visit. Let me explain: first before getting their I was just saying to myself "well, I wonder how much this "free" recall is going to cost me?". When I get into the dealership I pulled in and Justin Ganey was the service man I spoke with. All I can say about him is "WOW"! He did nothing but "wow" me with everything from the greeting I got, the free loaner car that I didn't even ask for, down to, "believe it or not" telling me how to even get money back on a battery that I had to get replaced a few months back and I purchased it myself (by the way, I'm writing this a couple weeks out from when I was in because I wanted to see if I'd truly get reimbursed for the battery... Mr. Gainey came through again and really was telling me the truth, because I've been in contact with nissan through a website he gave me to file a claim through nissan so I can get reimbursed for this battery. (NissanAssist.com). Also Justin told me on the phone when they were doing their thing on the car they noticed another part that pretty important needed to be done and that he was going to cover it completely... I'm telling you I know they did it cause I really do notice my car is a lot quieter than before. Then when I picked up my car it was spotless inside and out, with another smile and "how was your day?" greeting from the staff/personnel never new that going to a dealership for maintenance/repair I'd ever walk out feeling like I was the most important person that ever stepped foot in there. (I know that's not the case, but people that was my perception "perception is reality".) plus walking out not paying a dime.... Really I got money back for going. I just have to give credit to all the people at East Charlotte Nissan dealership because I only really worked with Mr. Gainey, I do realize that it takes a whole team of real professionals working together to give me such a great experience that was able to turn a complete non-believer into a believer. Even though I only met him just this one time, he just made me feel like I've been friends with him forever. So if you own a Nissan... Take my word on it East Charlotte is the place if you want good service. Thanks again Justin... Excellent job on my behalf. More
Angel De Freitas went beyond expectations of any sales representative I have ever worked with! Franco Valdes gave me the most professional car purchasing experience I have ever had. What a surprising a representative I have ever worked with! Franco Valdes gave me the most professional car purchasing experience I have ever had. What a surprising and positive experience. I wish East Charlotte Nissan was in my home town. I live 900 miles away. Great job! More
Angel was awesome. I got a great deal on the Sentra and we weren't even planning to buy a car haha. Hassle free service. No pressure to buy. Angel was actually a customer service rep but ended up selling u we weren't even planning to buy a car haha. Hassle free service. No pressure to buy. Angel was actually a customer service rep but ended up selling us a car. I'm a first time buyer so my experience more than beat any expectation I could have imagined. He was extremely knowledgeable and friendly. This is the type of service you just don't get everywhere; it was amazing! We enjoyed our buying experience so much we are coming back to buy a truck! Roman was our sales guy and equally friendly. The manger was eager to please and willing to work a deal at a honest and fair price. John was the guy who helped us fill out paper work. John was so helpful and organized; he really made the final details simple and easy to understand. Just a wonderful experience. I highly recommend a Nissan for performance alone but the icing on the cake was from the outstanding service my husband and I got from all these men! Thanks guys. More
Angel Defreitas at East Charlotte Nissan was very helpful with my new car lease. He was diligent to call more than once to make sure that my Nissan Altima was satisfactory and that I had everything I needed. with my new car lease. He was diligent to call more than once to make sure that my Nissan Altima was satisfactory and that I had everything I needed... down to the cargo net he ordered for the trunk of my car. After the poor experience I had at Scott Clark Toyota, it was refreshing to have him go above and beyond to be sure I had a pleasant experience at East Charlotte Nissan. Thanks, Angel! :) More