281 Reviews of Earnhardt Lexus - Service Center
At this point I have nothing good to say about Scottsdale Lexus other than they sell an excellent product. After riding in my LS 400 both my son-in-law and daughter-in-law and both purchased GS 300(s). <br> Lexus other than they sell an excellent product. After riding in my LS 400 both my son-in-law and daughter-in-law and both purchased GS 300(s). <br><br>I purchased my LS 400 Pre Owned. After having it for a few months I decided it wise to bring it into Scottsdale Lexus and have the Certified Pre Owned Check List run against it.<br>I owned an El Dorado Cadillac before this vehicle and only once had a maintenance issue following a similar process. <br><br>It is my belief that their Service Center possesses a lack luster level of diagnostic competence. I was given a listing of concerns from my service representative and I had him address all deficiencies found on the vehicle. Four months later I brought my vehicle in after noting the sound of wearing break pads and was shocked at price to correct such a common maintenance matter. Further I was appalled at being given a list of additional mechanical deficiencies not found in the check you performed only four months prior. When I raised my concerns to the representative as to why these were not found during your inspection of my vehicle and the reason for the seemingly inflated cost of correcting these allegedly "NEW" deficiencies I was treated as a vagrant unable to pay the cost of a consumed meal.<br><br>It is one thing to make mistakes (I would hate to thing they were being dishonest), but to then be rude about it is over the line More