Earnhardt Ford

service was quick and easy. everyone was professional. The service job was finished so quickly I was able to get other tasks completed in the day. The service job was finished so quickly I was able to get other tasks completed in the day. More

Fastest car buying experience ever. No games, no tricks as promised. Car was clean and all features explained properly as promised. Car was clean and all features explained properly More

The staff is prompt and professional with good communication. Service is always thorough and expedient. communication. Service is always thorough and expedient. More

One year wait for the new bronco. Well worth the wait. The Earnhardt Ford team was amazing to work with. Very professional team. Especially Joel, Ryan and Art. The Earnhardt Ford team was amazing to work with. Very professional team. Especially Joel, Ryan and Art. More

Art Mani our salesperson and Brian in finance were wonderful. Art even followed up with us when we got home with our new car. Definitely would work with them again wonderful. Art even followed up with us when we got home with our new car. Definitely would work with them again More

Always satisfied when visiting this dealership. Prompt and professional service always. Will recommend to friends and professional service always. Will recommend to friends More

My experience with this dealership was the WORST in the 5 brand new cars I've purchased in my life. I started of course looking for cars online, and came across exactly what I wanted at this dealership. Thei brand new cars I've purchased in my life. I started of course looking for cars online, and came across exactly what I wanted at this dealership. Their OWN website (not a 3rd party) has a "Start in Home Purchase" option. This is meant to save all the hassle at the dealer, including the sales price, qualifying and seeing what your APR will be. I submitted my application online for the exact vehicle I wanted (against the vin). After the inquiries on my credit, I was given the online Sales Price of the vehicle, the APR, and even my monthly payment after tax title and license. Their website congratulated me on my purchase, and had me schedule an appointment the next morn to come in and sign the paperwork (said should take no longer than 45 min at this point since all the before mentioned was completed). The following morning I get a call at 8am from Art (salesperson) explaining that the website sales price was incorrect and that they would not be selling the vehicle to me unless I agreed to $5k more than what the website told me plus TTL. I of course was upset cause I thought I had a vehicle already purchased at a price and just needed to sign for it. After voicing my frustration (very calmly I may add) Art essentially told me "Well either way it will sell this weekend, even if you don't get it". What a crappy response. He requested I send screenshots of my purchase which I did send (4 total) then said he would have the sales manager call me. An hour goes by and the Sales Manager calls me with the same "oh well" attitude. I finally said OK I get it, let's talk about what you CAN do for me now. He gave me a new Sales Price on the same vehicle/exact VIN at what was now $38k before tax title license, est $43k OUT THE DOOR price after I specifically asked him. Even though I was already frustrated I agreed, he said he would pull my application, adjust the numbers and call me back. An hour went by and I hadn't heard from him so I text the original salesperson. He text me back saying THEIR SALES MANAGER made a mistake and it was $43k BEFORE TTL and the our the door price would be around $48k now. So in less than 12 hours I "purchased" a vehicle online through their website for $38k and now it was up 10 more grand to $48k. I told them forget it this is shady business, their Sales Manager who is in CHARGE of the whole sales floor gave me a price AFTER the website error and they should honor that. They didn't care. This would have been my first Ford vehicle and my 6th new vehicle. Earnhardt is supposed to be one of the if not the best in the valley, but out of 6 new car experiences they were the worst!! I will NEVER deal with them again and will make sure to tell people about this terrible experience and attitude from this sales dept. I hope the General Manager sees this and does something about this experience. Not to mention the multiple hits on my credit for nothing at this point! More

Great service, very professional. Took time to explain repair issues and cost to fix. Service writer Jason was great. Thank you to Jason and the tech that worked on our vehicle. We really appreciate the s repair issues and cost to fix. Service writer Jason was great. Thank you to Jason and the tech that worked on our vehicle. We really appreciate the short turn around time. Would definitely recommend Earnhardt Ford. More

Customer service is non-existent. No communication or care about meeting customers needs. Excuses are meaningless care about meeting customers needs. Excuses are meaningless More

Everyone at Earnhardt Ford was very helpful, open and honest. They made the car buying experience truly the best that I've been through. Thanks Earnhardt Ford team! honest. They made the car buying experience truly the best that I've been through. Thanks Earnhardt Ford team! More