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Earnhardt Cadillac

Scottsdale, AZ

4.9
889 Reviews

7901 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 889 reviews

August 20, 2026

Tim, my service advisor is always a pleasure to work with. He responds to my text messages right away. Although under construction, they make it extremely comfortable and easy to do business with. More

by Gj.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 21, 2026 -

Earnhardt Cadillac responded

Thanks for sharing your experience, Gj.smith! We're glad to hear Tim provided you with such attentive service. Comfort and ease are what we strive for, even during renovations. Your feedback means a lot to us, and we look forward to seeing you again soon! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

August 19, 2026

Overall good job but did not get all of the work completed the shop seemed put off having to deal with an older vehicle More

by Jmochfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Aug 21, 2026 -

Earnhardt Cadillac responded

We're glad that overall, you are satisfied, but it's always our goal to complete as much work as possible. I'd like to learn more about the specific services or repairs you were told could not be completed due to your vehicle's age. When you have a moment to speak, please contact me at Pete.Kaiser@earnhardt.com. I look forward to hearing from you. Regards, Pete Kaiser Fixed Operations Director

August 15, 2026

Great Cadillac service! ! Tim Hodder is super to work with and is very knowledgeable regarding the brand, More

by dekenady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hodder
Aug 16, 2026 -

Earnhardt Cadillac responded

Thank you for your wonderful feedback! It’s fantastic to hear that Tim provided you with such knowledgeable and attentive service. We truly appreciate your kind words and are glad you had a great experience with us. We look forward to seeing you again! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

June 27, 2026

Excellent as always and will always return for service and buying or leasing another vehicle More

by alop01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Jun 29, 2026 -

Earnhardt Cadillac responded

Thank you for your kind words! It’s wonderful to hear that you consistently have a great experience with us. Your loyalty means a lot, and we look forward to assisting you with your future vehicle needs. See you next time! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

June 13, 2026

Mario and the entire service team are reliable and a pleasure to have my car serviced. Always timely and 100% outcome. More

by doeantic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Jun 15, 2026 -

Earnhardt Cadillac responded

Thank you for sharing your wonderful experience! It’s great to hear that Mario and our service team consistently provide reliable and timely service. We aim for the best outcomes for our customers, and your feedback truly highlights our efforts. Looking forward to seeing you again soon! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

June 12, 2026

Brandon has been my service advisor for many years and has always been the best. He takes care of my needs and my wife's Corvette, too. More

by jmishler
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Jun 15, 2026 -

Earnhardt Cadillac responded

Thank you for sharing your experience with us! It’s wonderful to hear that Brandon has consistently provided you with exceptional service. We appreciate your loyalty and are glad to know he takes great care of you and your wife's Corvette. Your satisfaction means a lot to us! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

June 10, 2026

Brandon is the best service advisor and the reason I keep going back to Earnhardt Cadillac for my service. I’ve had my XT5 for many years and I’ve always felt like an important customer. He is very trustwort More

by Bhudson1152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Jun 11, 2026 -

Earnhardt Cadillac responded

Thank you for sharing your experience! It's wonderful to hear that Brandon has made such a positive impact on your visits. We strive to create lasting relationships with our customers, and it’s great to know you feel valued and well taken care of. Your recommendation means a lot to us! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

May 09, 2026

Steve has provided excellent service as our advisor on our 2020 XT5 and our 2024 Lyric. More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ansingh
May 11, 2026 -

Earnhardt Cadillac responded

Thank you for your kind words, David! It’s wonderful to hear that Steve has provided you with exceptional service while assisting with both your XT5 and Lyric. We’re committed to ensuring our customers have a great experience and appreciate your feedback! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

March 11, 2026

Brandon truly set a new standard at Earnhardt Cadillac. Excellent service, very professional, and most importantly extremely efficient. More

by Joshua B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Mar 13, 2026 -

Earnhardt Cadillac responded

Thank you for the wonderful review! We’re thrilled to hear that Brandon set a new standard during your visit. Providing excellent, professional, and efficient service is exactly what we strive for at Earnhardt Cadillac. We’ll be sure to share your kind words with Brandon. We truly appreciate your support and look forward to assisting you again in the future! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

February 10, 2026

Brandon is the best service advisor in town. I trust him completely with my car. More

by ursula redendo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Feb 11, 2026 -

Earnhardt Cadillac responded

It’s wonderful to hear you had such a positive experience with Brandon! Your trust means a lot to us, and we’re glad he could provide the service you deserve. We look forward to assisting you again in the future! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

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