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Eagle Kia

Riverhead, NY

4.7
85 Reviews
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1330 Old Country Road

Riverhead, NY

11901

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Showing 85 reviews

December 13, 2023

Great service. They were very accommodating and cordial. Very prompt service and car was returned washed. More

by Sierrabear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service team
Dec 13, 2023 -

Eagle Kia responded

We're glad to know you had a great experience with our team at Eagle Kia of Riverhead. We always aim for prompt service and the little extras like returning your car washed! Thanks for sharing this review.

December 11, 2023

The sales man Steven was great very good at what he does! ! The finance guy Joe again very good at his job and easy to deal with!!! The sales manager Ben has no customer service skills is down right rude nee More

by Chris B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steven Ben Joe
Dec 11, 2023 -

Eagle Kia responded

Chris, it's great to know that Steven and Joe provided you with excellent service. However, we're sorry to learn that the rest of your experience left something to be desired. We always aim for top-notch customer interactions across the board and it's disappointing to learn that we let you down. Your feedback is valuable and will be addressed internally. If there are any other concerns or if you'd like to discuss this further, please feel free to reach out directly. Thank you, Customer Care Team - customercare@eagleautomall.com

December 09, 2023

Friendly,efficient and expeditious. Great service. This was my first time at the dealership and I felt I was taken care of. More

by Mojowwme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service manager and service staff
Dec 11, 2023 -

Eagle Kia responded

We're delighted to know that your first visit to Eagle Kia of Riverhead was a positive one! Thanks for sharing how our team provided efficient and friendly service. We look forward to serving you again in the future!

October 31, 2023

Beautiful Facility Marvelous People Nice, Friendly Atmosphere No Pressure Whatsoever Jhoan Was Absolutely Amazing Smooth Transaction More

by theonlyesa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhoan, Joseph, Kayla
Nov 01, 2023 -

Eagle Kia responded

We're delighted to know you had a smooth transaction and enjoyed your experience with Jhoan at Eagle Kia of Riverhead. Thanks for the compliments on our facility and team—we appreciate it!

October 20, 2023

Very helpful from first contact for appt and good follow thru for estimating time for completion. More

by Punch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya
Oct 20, 2023 -

Eagle Kia responded

Hello! We appreciate your feedback! Providing a seamless experience from the first contact to estimating completion time is what we aim for at Eagle Kia of Riverhead. We're glad to hear that you found our service helpful! Your satisfaction is important to us, and we look forward to serving you again. Thank you!

October 07, 2023

Excellent service. You guys have my business from now on to buy a new car. Also brought my kia sportage in for recalls took me right in and drove me home and picked me More

by golfcrazy23
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 09, 2023 -

Eagle Kia responded

We're delighted to know you had a 5-star experience with us at Eagle Kia of Riverhead! We appreciate your trust in our team for both purchasing and servicing your vehicle. Looking forward to seeing you again soon, thanks for the support!

October 01, 2023

friendly, willing to work with me. knowledgable. Answered my questions politely and any concerns that I had More

by deanguru
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jhoan
Oct 02, 2023 -

Eagle Kia responded

We're glad to know our team at Eagle Kia of Riverhead was able to assist you effectively and courteously. Thank you for sharing your positive experience with us!

September 28, 2023

It was the best experience I’ve had please sing in auto. My sales person Dan what is friendly and professional and knowledgeable. I asked so many questions and we went over the numbers thoroughly. I totally More

by adrianabarone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Speiss
Sep 28, 2023 -

Eagle Kia responded

Adriana, we're delighted to know that Dan provided you with a top-notch experience at Eagle Kia of Riverhead. We appreciate your recommendation and are here if you have any more questions!

September 23, 2023

Our salesman Steve Santagata was very knowledgeable and helpful. We were looking for a hybrid or electric car and he guided us through the process explaining the pros and cons of each type of car and fin More

by jfinal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Sanagata
Sep 25, 2023 -

Eagle Kia responded

We're glad to know our team member Steve was able to guide you through the process and help find the right car for your needs at Eagle Kia of Riverhead. Thanks for sharing this positive feedback!

September 21, 2023

My car was fixed in one as promised. Everyone was Courteous and very helpful I was then asked if I wanted If I wanted a complementary wash to my car inside and out. I even cleaned More

by Lynnpb26
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lovely girl at service desk
Sep 22, 2023 -

Eagle Kia responded

We're glad to know your experience at Eagle Kia of Riverhead was so positive, and that our team could assist with all your needs. We always aim for top-notch service - including the complimentary car wash! Thank you for choosing us and for sharing your feedback!

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