Dyer Subaru

This is our first Subaru purchase and couldn't be happier thanks to Alan for making this a pleasant experience. We will send all our friends and family or anyone that we come in contact with that is lookin thanks to Alan for making this a pleasant experience. We will send all our friends and family or anyone that we come in contact with that is looking for a Subaru!!! More

Very thorough and helpful. Free car wash. Prompt and courteous. Save money for me by checking my battery and letting me know it was OK. Free car wash. Prompt and courteous. Save money for me by checking my battery and letting me know it was OK. More

Excellent service and follow up. The communication was poor on the initial work but on the routine work it was excellent The communication was poor on the initial work but on the routine work it was excellent More

The new facility is very appealing and the staff was cordial. We decided not to wait and Dyer accommodated us promptly with a ride. The service was performed well. Little extras like a comfortable waiti cordial. We decided not to wait and Dyer accommodated us promptly with a ride. The service was performed well. Little extras like a comfortable waiting area and car wash are appreciated. Only criticism is that despite having an appointment time, it took a very long time for them to commence the work (presumably because we did not wait). This was not communicated and when we returned for pickup the car was not ready. More

I will never walk into a DYER dealership again. For 40,000 miles Dyer serviced the car including wheels and tires. DYER never once mentioned aligning the wheels as tires were wearing unevenly. Re For 40,000 miles Dyer serviced the car including wheels and tires. DYER never once mentioned aligning the wheels as tires were wearing unevenly. Reason, they didn't have the machine to do the job. They told me that at the same time I was told that maintenance including tires is the responsibility of the owner and the onus was on me. Something has broken lose under the car. I called Dyer on a Thursday morning to set up an appointment to have it looked at. The earliest they could get the car in was the following Thursday a week later. I tried to cajole the agent but to no avail. Finally I said, “I promised myself that I would never walk into this dealership again. I want to thank you for making it easy for me.” The response, “That's your choice-click” More

I had sent a review already. But here is another one. The service was good and efficient. I was pleased. But here is another one. The service was good and efficient. I was pleased. More

Service is always good at Dyer. . The staff is always friendly and helpful to us. We have been very happy with the service. . The staff is always friendly and helpful to us. We have been very happy with the service. More

Came in for tire replacement of one tire told I had to purchase 4 new tires. The current tires had 30,000 miles on them and in very good shape. Every 5K oil change the tires were rotated. Svc mgr advised purchase 4 new tires. The current tires had 30,000 miles on them and in very good shape. Every 5K oil change the tires were rotated. Svc mgr advised at 30,000 miles car requires each brake cylinder to have the brake fluid switched out, cost $150. And required the front and rear differential fluids to be changed at $350. I had just arrived with car that they were bringing in the service bay when I was told all this. When I got home in my manual it says R to replace brake fluid, front rear differential fluid it says to I, inspect at 30,000, not necessarily to replace. I felt I was oversold and strong armed at time of uncertainty about condition of car. The work was done satisfactorily but probably unnecessary, I won’t be bringing my car again unless it’s a warranty item, I’ve already had an oil change somewhere else. More

My wife and I have bought several new vehicles in our 42-year marriage — none of them a Subaru — and we agree that the purchase of our 2024 Forester Touring was one of the best buying experiences. The sa 42-year marriage — none of them a Subaru — and we agree that the purchase of our 2024 Forester Touring was one of the best buying experiences. The sales staff was professional, personable and particularly knowledgable about their product. And, they didn't apply the stereotypical sales pressure. The follow-up from the dealership and Subaru has been tremendous. Highly recommend this dealership. More

We were very pleased with the Service Dept. They were friendly and very efficient. We liked the idea of the video they filmed as the car was being fixed. They were friendly and very efficient. We liked the idea of the video they filmed as the car was being fixed. More