Dyer Chevrolet
Vero Beach, FL
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679 Reviews of Dyer Chevrolet
BLUF: Dyer Chevrolet demonstrated outstanding customer service by taking full responsibility for a problem they caused and resolving it at no cost to me. **★★★★★ 5 Stars – Outstanding Customer Service service by taking full responsibility for a problem they caused and resolving it at no cost to me. **★★★★★ 5 Stars – Outstanding Customer Service and Accountability!** I want to recognize Dyer Chevrolet for demonstrating what true customer service and accountability should look like. During a previous service visit involving my Chevrolet Camaro ZL1, an issue occurred with the oil pan drain plug that ultimately resulted in a costly repair. While the problem was frustrating, what impressed me most was how Dyer Chevrolet handled the situation once the issue was identified. Rather than making excuses or shifting responsibility, Dyer Chevrolet stepped up, acknowledged that the problem originated from their service department, and took full responsibility for making things right. Most importantly, they resolved the issue completely, and I ended up paying **absolutely nothing out of pocket**. I understand that mistakes can happen in any business. What separates an average dealership from an exceptional one is how it responds when something goes wrong. Dyer Chevrolet demonstrated integrity, professionalism, and a genuine commitment to customer satisfaction. They created the problem, owned the problem, and fixed the problem. That level of accountability deserves recognition. Thank you, Dyer Chevrolet, for standing behind your work, doing the right thing, and restoring my confidence in your dealership. You have earned my respect and appreciation! Make the review more conciseClarify the repair and resolution More
We recently purchased a 2026 Chevy Traverse. Jonathan has been nothing short of amazing. He knew what I wanted and found exactly what I wanted and made sure I got it. The car was in Miami and Ra Jonathan has been nothing short of amazing. He knew what I wanted and found exactly what I wanted and made sure I got it. The car was in Miami and Ray set up a trade for it. Crazy enough after a few days of having it there was a bad smell coming from it. Brought it back in and Jonathan made sure I had a car to drive while it was in the shop. There was a 4 foot iguana that was hiding out up inside causing the smell. They deep cleaned it all and got it ready in time for our road trip. I would recommend Jonathan to anyone. His friendly, happy go lucky attitude just lights up the room in an already stressful situation. He has easily turned into a friend at this point. More
I Purchased a 2026 Chevy equinox on November 1, 2025 from Ricardo came back on December 17th and purchased a 2026 Chevy trailblazer from Ricardo again Ricardo is an excellent salesman and I also want to t Ricardo came back on December 17th and purchased a 2026 Chevy trailblazer from Ricardo again Ricardo is an excellent salesman and I also want to thank the General Manager Ben Williams for all his help in these transactions. More
This is the 8th vehicle that I have purchased from Mike and Dyer. As always, Mike made the whole process easy and fast. I would recommend Mike to anyone looking to purchase a vehicle. He truly has his cust and Dyer. As always, Mike made the whole process easy and fast. I would recommend Mike to anyone looking to purchase a vehicle. He truly has his customers best interest at heart. Thank you Mike for all your hard work and dedication to your customers. Nockma More
This is the 8th vehicle that I have purchased from Mike and Dyer. As always, Mike made the whole process easy and fast. I would recommend Mike to anyone looking to purchase a vehicle. He truly has his cust and Dyer. As always, Mike made the whole process easy and fast. I would recommend Mike to anyone looking to purchase a vehicle. He truly has his customers best interest at heart. More
I dealt with Dyer Vero shortly after Hurricane Milton and tornados occurred in Vero. Before knowing my 2005 Vet had water damage to the engine, I dealt with Ray Saez as I thought perhaps I would trade in for tornados occurred in Vero. Before knowing my 2005 Vet had water damage to the engine, I dealt with Ray Saez as I thought perhaps I would trade in for a newer model. Once we realized the issue would most likely total the vehicle, I relied on the expert knowledge Ray has about cars and particularly Vets. He was patient in explaining the tricky issues with water and a vehicles electrical system. Everything I asked, he explained. I filed an insurance claim and kept in touch with Ray about different Vets that would get traded in. This helped me build my knowledge base. Approx a month ago, Dyer contacted me that they had a trade in, 2016 Vet. which went to test drive. I was provided with anything I asked and felt the information was reliable and made the purchase. Ray is an outstanding young man. He took a tremendous amount of time with this "middle aged" woman who loves Vets. I so appreciate it and will tell everyone I know about the wonderful overall experience I had with him and his manager, JB. From what was a horrible experience of nature turned out the purchase of newer model. Im happy, very comfortable with the purchase and looking forward to enjoying my newer vehicle. More

