Dyer Chevrolet

They charged me $600 for “Dyer coverage” and I live over an hour away. They refused to take it off my loan after waiting ten days to supply me with my paperwork. Do not use Jon the salesman as he lies to ge an hour away. They refused to take it off my loan after waiting ten days to supply me with my paperwork. Do not use Jon the salesman as he lies to get a sale. More

I was charged a bunch of extras on my total bill of sale. After the fact I questioned Jon the salesman and he replied “you agreed to anything to get to your $450.00 payment”. So basically he’s saying if his After the fact I questioned Jon the salesman and he replied “you agreed to anything to get to your $450.00 payment”. So basically he’s saying if his lunch bill was on there Ide have to pay for it. Hmmmmmm They charged me almost $600 for Dyer coverage and they are an hour away. I would’ve never agreed to this. They lie to get a sale so beware. More

They charged me over $595 on my paperwork for Dyer coverage and never even mentioned it to me. The sales guy lied to me. I told him to go get the truck price lowered to get to my payment and instead h coverage and never even mentioned it to me. The sales guy lied to me. I told him to go get the truck price lowered to get to my payment and instead he had me pay 72 months. A longer loan. Of course I never got copies of what I signed till after the three day return policy was over. More

Went in to purchase my first vehicle on my own (Chevy Silverado ZR2), and was worried about how the whole process would go (since it was special order). Luis Guadalupe sat me down at his desk, explained Silverado ZR2), and was worried about how the whole process would go (since it was special order). Luis Guadalupe sat me down at his desk, explained the whole process from A to Z, and answered every question I had about the ZR2 in a sincere manner. I did my research on the Truck extensively, and Ken Novander was able to get me the best price on it in the state. The whole process took less than a hour. If you are in the market for a vehicle, Go see Luis and Ken !!! More

Super pre-owned sales department. Installed new dashboard on a Denali without my asking. Thank you Jhon on a Denali without my asking. Thank you Jhon More

IF I COULD GIVE THEM NO STARS I WOULD! DON'T GIVE THEM YOUR HARD EARNED MONEY! THE MANAGEMENT IS RUDE, AND BELIGERANT! FOR NO REASON AT ALL! THE OWNERS SON JOHN DYER DOESN'T CARE HOW HIS EMPLOYEE TREATS Y YOUR HARD EARNED MONEY! THE MANAGEMENT IS RUDE, AND BELIGERANT! FOR NO REASON AT ALL! THE OWNERS SON JOHN DYER DOESN'T CARE HOW HIS EMPLOYEE TREATS YOU! RUN FOR YOUR LIFE! More

Our family has been working remotely with Dyer on the purchase of a GMC Acadia. We filed out the usual financial application and were preapproved. With that in hand, we confirmed that we were purchasing purchase of a GMC Acadia. We filed out the usual financial application and were preapproved. With that in hand, we confirmed that we were purchasing the vehicle today and began the trip to the dealership, which is an hour away from our home. When we were 3/4 of the way from Dyer we get a call from our salesman Tom to inform us that he had bad news. The car had just been sold. When we asked why they would do that without calling us first, knowing that we were IN ROUTE, he replied, "We can't hold a car without a deposit." And then went on to pitch another vehicle for us to purchase. With as much contact as we had throughout day, a simple courtesy call to us would have made such a difference. But that would require integrity. If this inconsiderate approach is one that Dyer instills in its Sales Team, then the entire organization needs to go back to the basics and reconnect with the foundation of good customer service. We wish you well in 2021. More

I give Dyer Chevrolet One Star just because there is no Middle Finger !!!!!!!! I have purchased many vehicles from this Dealership even before it was Dyer at least 7 from Dyer . I will never buy from this Middle Finger !!!!!!!! I have purchased many vehicles from this Dealership even before it was Dyer at least 7 from Dyer . I will never buy from this dealership and would advise everyone to steer clear of Dyer go anywhere but these crooks! played games . Dyer Chevrolet where you get ripped off lied to screwed over and where service after the sale Sucks .You have cost me more than you know or even Care ! (C)an't (Understand (N)ormal (T)hinking (S)hit heads if you have one star you know where to go CS's ! More

Made an appointment for oil change and tire rotation- arrived 15 minutes early to allow them to record mileage- set us up in ayatwm, etc- the manager I guess came out and gave us a quote of 79.99 which w arrived 15 minutes early to allow them to record mileage- set us up in ayatwm, etc- the manager I guess came out and gave us a quote of 79.99 which was $20 more than quoted on phone then when I told him he said ok!! BEWARE - he then said we had over an hour wait- they should not be making appointments if they are not going to keep them!! I walked out -two strikes against them for trying to charge me more and for the over 1 hour wait WITH AN APPOINTMENT! When I called the operator said tbh had appointments available every half hour from 130-330 so they were still accepting appointments even though they were over an hour behind!! More