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Duval Ford
Jacksonville, FL
1,737 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,737 reviews
June 01, 2020
Service Team did it again What an awesome job by the Service team. A lot of work on my truck over a few days. All fixed and running like new(14 yr old truck)! What an awesome job by the Service team. A lot of work on my truck over a few days. All fixed and running like new(14 yr old truck)! More
by KennyJB
Employees Worked With
Ashley
May 31, 2020
Always a great experience when I bring my vehicle in. Always professional group. The best part is they are always done when they say it will be done. Always professional group. The best part is they are always done when they say it will be done. More
by Artpim9081
Employees Worked With
Sean
May 31, 2020
Charlie, Jose and the team at Duval Ford we’re great! It was an enjoyable experience selecting my truck. I’d recommend Duval Ford to family and friends for sure. Thanks again for a great experience! was an enjoyable experience selecting my truck. I’d recommend Duval Ford to family and friends for sure. Thanks again for a great experience! More
by TimB
Employees Worked With
May 23, 2020
Would be a 5 but I was notified just prior to the time I was to pick my vehicle that I need rear brake service . It would have been ideal to be notified earlier , so I could have still picked vehicle up on was to pick my vehicle that I need rear brake service . It would have been ideal to be notified earlier , so I could have still picked vehicle up on time versus 1.5 hours later . More
by krob6612
Employees Worked With
Brittany
May 21, 2020
New 2019 Ford F 150 FX4 It was a great experience. I was in and out signing the paperwork. All of the accessories that were added to the truck came out fantastic. I look f It was a great experience. I was in and out signing the paperwork. All of the accessories that were added to the truck came out fantastic. I look forward to dealing with Duval Ford for all of my needs on my new truck in the future. More
by Brian
May 18, 2020
Friendly service and caring people always have a good experience every time I have my vehicle serviced at this location every body is always helpful experience every time I have my vehicle serviced at this location every body is always helpful More
by Mark.goodale
Employees Worked With
May 18, 2020
oil change the care was not cleaned inside well otherwise the experience was really great. Outside car was well detailed. You guys are amazing. Will be back a the care was not cleaned inside well otherwise the experience was really great. Outside car was well detailed. You guys are amazing. Will be back again. More
by Lucas
Employees Worked With
May 18, 2020
Excellent service Had a tailgate issue and it was fixed perfectly. Ashley, our service rep, was excellent. Also, had the car checked out for other issues that we aske Had a tailgate issue and it was fixed perfectly. Ashley, our service rep, was excellent. Also, had the car checked out for other issues that we asked about. All was good. More
by suzannam_golmanavich
Employees Worked With
Ashley Durst
