Duval Ford

Tino and the management staff went above and beyond making sure that I was taken care of during my vehicle purchase. I originally purchased a used truck from Duval, but after realizing there were some making sure that I was taken care of during my vehicle purchase. I originally purchased a used truck from Duval, but after realizing there were some things I was not 100% happy with on the truck, I asked Tino if there was anything that could be done, and they did not disappoint. Tino got with management, and I was placed in a loaner vehicle while they attempted to find a truck which met my request. The process of finding the exact truck I wanted took a little over 5 days, but Tino gave me constant updates on the search for the truck, and made himself available to my phone calls and questions at anytime. Tino ended up finding me the truck of my dreams, and got with their GM Jose who assisted in making sure I received a great price on the truck! Duval Ford was met with a difficult task, but surpassed all expectations. The entire staff at Duval is one to be truly proud of. Tino did an outstanding job ensuring that my new vehicle purchase was completed with as minimal stress as possible and he did an outstanding job. Mike Foresto from service was also extremely helpful in giving me options for lift kits, and other after market accessories I may be interested in for my new truck! And Randy in the Finance department was extremely professional and helpful in assisting me with the financing options for my truck! Again, thanks to Tino, and the team at Duval Ford for getting me in a truck I truly love! More

I have bought several vehicles in the past at Duval Ford but this experience was like no other. We visited Duval Ford to see Tino, because he is someone I trusted in the past in our Military Career together but this experience was like no other. We visited Duval Ford to see Tino, because he is someone I trusted in the past in our Military Career together. Now when I needed guidance and security, I looked to him when making this new investment. He's the guy to get the job done, without a question! Our request was special to us, this was in effort to get the perfect car for our 16 year old daughter Taryn. We told him we are not in a rush and he understood our needs and spent a lot of time with us...to the extent of taking us to a Honda dealership down the road to decide what she was interested in & why. It was a month and a half later, I received a call from Tino checking in on us and he made the comment saying “I might have your Daughter's Car!”, I'll give you a call tonight. Later on, he called on FaceTime with our family showing us a vehicle that he recently purchased from a customer. I don't know how he did it but he made it happen and made no excuses. Level of delivery was bar none, like buying a Benz but better...didn't have to spend all the money for that level of service that was genuine and created a lifetime experience with my family that we'll never forget. Thanks as always to Duval Ford for Hiring Tino! Thanks again Tino fair winds and following seas! If you need a car my recommendation (1) Go to Duval Ford (2) choose Tino, you'll never go wrong. R/Wayne Welch More

Went in for a service on my 2018 F-150. Had very little time, so waited on the truck. Mike went out of his way to get me in and out within 40 minutes. Also, a huge shoutout to Sheila for helping to make it time, so waited on the truck. Mike went out of his way to get me in and out within 40 minutes. Also, a huge shoutout to Sheila for helping to make it happen. I've purchased (and referred others) to Duval Ford and Honda. Have never been disappointed! Great folks! More

Tino.... the salesman that helped me out was great. He was respectful, friendly, knowledgeable and honest. Took care of all my questions and made the buying process an ease Will definitely buy from him a was respectful, friendly, knowledgeable and honest. Took care of all my questions and made the buying process an ease Will definitely buy from him again. Thanks for your help Tino.... More

Great service and friendly professional people. Everyone made the experience easy with no stress. They were great about follow up questions. I will definitely buy my next truck here. made the experience easy with no stress. They were great about follow up questions. I will definitely buy my next truck here. More

I was impressed with my entire visit at Duval Ford, from my arrival to leaving with my new vehicle. I had a first class experience. my arrival to leaving with my new vehicle. I had a first class experience. More

Great job, fair price - my Duval Ford Commercial Service Team hit another Home Run. I will come back with the confidence that they will deliver excellence. Team hit another Home Run. I will come back with the confidence that they will deliver excellence. More

While I was waiting, they came in to let me know that one of my shocks was broken and they would go ahead and change it, even though it was covered under my extended warranty. They didn't need to do this, bu of my shocks was broken and they would go ahead and change it, even though it was covered under my extended warranty. They didn't need to do this, but to me that was going above the norm. Great job. More

Ethan did an excellent selling the product and giving me options without hesitation. Finance was also a breeze. It was a great experience across the board. I also use the service department at Duval and han options without hesitation. Finance was also a breeze. It was a great experience across the board. I also use the service department at Duval and hands down best service I have ever experienced. Great job by all. More

The service was absolutely amazing,I would recommend anyone to the facility. Great Job Duval Ford. Everyone was very nice and helpful. Thank you I appreciate your service anyone to the facility. Great Job Duval Ford. Everyone was very nice and helpful. Thank you I appreciate your service More