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Duval Ford
Jacksonville, FL
1,737 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,737 reviews
November 19, 2020
Many thanks to David Moore for his help and taking the time to go througDavid also help me the next day when I needed some help.his help greatly appreciated by us. h all the features of the car, no pressu time to go througDavid also help me the next day when I needed some help.his help greatly appreciated by us. h all the features of the car, no pressure applied. More
by frank.abdulla
Employees Worked With
David Moore
November 18, 2020
Allison was very helpful and made my visit so much easier. The service was completely done in one day with an issue I was having involving a def sensor. Great job! easier. The service was completely done in one day with an issue I was having involving a def sensor. Great job! More
by dbryant121
Employees Worked With
Allison
November 15, 2020
Very fast and professional service.. I was impressed with getting this factory recall being scheduled so quick and getting it fixed so fast.. I will remember to take my truck back to this dealer in th with getting this factory recall being scheduled so quick and getting it fixed so fast.. I will remember to take my truck back to this dealer in the future.. More
by flycall
November 14, 2020
Brought in for service. Was greeted right away. They listed the work i wanted done. Kept me updated on the progress. Work was done 30 minutes ahead of the time quoted. Courteous and professional. listed the work i wanted done. Kept me updated on the progress. Work was done 30 minutes ahead of the time quoted. Courteous and professional. More
by Je.hill11
Employees Worked With
Allison
November 13, 2020
Brittany was very pleasant, courteous, and professional. We will continue to use Duval Ford as the preferred dealer for both of our Ford vehicles. Thanks We will continue to use Duval Ford as the preferred dealer for both of our Ford vehicles. Thanks More
by Ranger guy.
Employees Worked With
Brittany
November 13, 2020
I had a truck in mind at another dealership when I thought I would give duval a try ,Tino was honest,helpful and knowledgeable about his product, I bought it.i am a customer for life. thought I would give duval a try ,Tino was honest,helpful and knowledgeable about his product, I bought it.i am a customer for life. More
by maxknife27
Employees Worked With
Other Employees :
Randy in finance , Janet Conner, Debra Dipietro
November 10, 2020
I was impressed with my entire visit at Duval Ford, from arriving with no car to driving away with my new vehicle. Tino should be salesman of the year! Took great care of me and was completely transparent w arriving with no car to driving away with my new vehicle. Tino should be salesman of the year! Took great care of me and was completely transparent with the minor details of the purchase. First class treatment. Thanks Tino!!! More
by MJDavis
November 09, 2020
Very quick to greet me when I pulled in the service area. I also had a cracked windshield and they told me they could help me with that and within two days it was done. The service from Ford service departme I also had a cracked windshield and they told me they could help me with that and within two days it was done. The service from Ford service department and having them help me with the other issue was far beyond what was expected. A great thank you to all involved, T. Neal More
by tracie6187
Employees Worked With
Cathy Hawkins
November 09, 2020
Tino was great, no commission sales and, he had my interest at heart. I have been a Duval Ford customer for years for good reasons, great service department too. Thank you! interest at heart. I have been a Duval Ford customer for years for good reasons, great service department too. Thank you! More
by Phil K
